Customer Service Assistant
Resume:
Shnetta Clark
Houston, TX 77073
Mobile Phone: 414-***-****
E-mail: ************@*****.***
Summary
To obtain a position that will allow me to utilize my skills, and knowledge to contribute to the goals and production of a progressive company.
RELEVANT KNOWLEDGE
• •
Digital X-Rays Administrative Duties
• •
Two Handed Dentistry Chairside Assisting
• •
Microsoft/Word Computer Proficient
• •
Power Point Dental Terminology
• •
Customer Service Open Dental Software
WORK EXPERIENCE
Caregiver August 2013- Present
Homestead Senior Living
• Personal care- Assistance with bathing, grooming, eating, toileting, transfers, positioning, medication reminders and assist
• Household Tasks- Meal preparation, light housekeeping, laundry, shopping, pet care, errands as needed
• Companionship- Provide a listening ear, cheerful conversation and a caring heart while working around the house
Dental Assistant/ Front Desk January 2012-July 2013
Modern Dental Art
• Responsible for booking appointments, recall and filing
• Performed a variety of patient care, office, x-ray and laboratory duties
• Provided assistance in sanitizing the work area, ensuring all equipment is clean, sanitized, and disinfected at all times
• Obtained dental supplies and instruments from stock area; preparing and arranging dental instruments and materials for use during patient
care
Dental Assistant Extern August 2011-November 2011
Center for Exceptional Dentistry
• Responsible for booking appointments and filing
• Performed various laboratory procedures, including primary impressions, pouring models, and temporary crowns
• Performed various chairside assisting duties, including tray setups, patient seating, aspirating, and charting
• Assisted with Oral Surgery, Endodontic, and Periodontics
Housekeeping
Elmbrook Hospital June 2010- January 2011
• Provided excellent customer service to patients, doctors and nurses
• Responsible for cleaning hazardous materials in a fast paced environment
• Cleaned patients rooms
Security April 2008-May-2010
Dan Lester Company
• Responsible for protecting customers, merchandise and cash
• Watched for suspicious activity or other threats
• Guarded computers as well as verifying the identity of people entering and leaving the premises
Dietary Aid November 2005-April 2010
Beverly Living Center
• Responsible for cleaning hazardous materials in a fast paced environment
• Provided excellent customer service to patients, doctors and nurses
• Responsible for assisting residents with daily activities
• Handled the sterilization of equipment, trash removal and restocking of items
• Prepared meals according to residents strict dietary needs
EDUCATION
Dental Assistant Diploma
Shnetta Clark
300 North Vista Apt. 908
Houston, TX 77073
Mobile Phone: 414-***-****
E-mail: ************@*****.***
Everest College, Milwaukee, WI January 2011-October 2011
Registered Dental Assistant September 2013
UT Health Science
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