Customer Service Sales
Resume:
Grace Kenney
**** ***** **** *****, *******,TX,**095
********@*****.***
Demonstrated academic achiever with exceptional community involvement and
Summary •
people skills.
1. Strong customer service background combined with fluency in more than
one language.
2. Skilled at learning new concepts quickly, working well under pressure,
and communicating ideas clearly and effectively.
3. Adequate computer knowledge and ability to learn business software
easily.
4. Enthusiastic, detailed oriented and committed to being the best.
Associates in psychology 2013
Education
Ashworth College, Norcross, GA
G.P.A 3.75.
2011
Mckendree University, Lebanon, IL
Biology with G.P.A 3.98
Career History & Accomplishments
Tax Professional, Quick tax 2014 Pre.
Meeting and greeting customers
1.
2. Preparing Taxes based on information provided.
Proctor, Lone star College 2014 pre.
Greeting students when they walk into the learning commons
1.
area.
Administering tests, exams and standardized tests like ESL,
2.
TSI, etc.
Assisting students with Financial aid application and
3.
admission application
Answering phone calls from students
4.
Replacing and making student and faculty ID cards.
5.
Personal assistant and Tutor, Private doggie walkers. 12 14
Arranging travel, and taking dictation at meetings.
3.
4. Providing general assistance during presentations
5. Screening phone calls, enquiries and requests, and handling
them when appropriate
6. Meeting and greeting visitors at all levels of seniority
7. Organizing and maintaining diaries and making
appointments
8. Dealing with incoming email, faxes and post, and often
corresponding on behalf of Julie.
9. As A tutor:
Helping the kids with homework and school projects
Bank Teller (Intern), Ghana Commercial Bank, GH 2009 2011
1. Balance currency, coin, and checks in cash drawers at ends
of shifts, and calculate daily transactions using computers,
calculators, or adding machines.
2. Cash checks and pay out money after verifying that
signatures are correct, that written and numerical amounts
agree, and that accounts have sufficient funds.
3. Receive checks and cash for deposit, verify amounts, and
check accuracy of deposit slips.
4. Examine checks for endorsements and to verify other
information such as dates, bank names, identification of the
persons receiving payments and the legality of the
documents.
5. Enter customers' transactions into computers in order to
record transactions and issue computer generated receipts.
6. Count currency, coins, and checks received, by hand or
using currency counting machine, in order to prepare them
for deposit.
5.
Customer service and sales, MTN, Ghana 2007 09
6. Attracting potential customers by answering product and
service questions, suggesting information about other products
and services.
7. Opening customer accounts by recording account information.
8. Maintaining customer records by updating account
information.
6. Resolving product or service problems by clarifying the
customer's complaint, determining the cause of the problem;
selecting and explaining the best solution to solve the
problem.
7.
Memberships & Affiliations
President of drama club
1.
Member of the science club
2.
Member of the international student’s organization
3.
Vice president of SIFE
4.
Member of the writers and debater’s club
5.
References
Julie Valariano Holdt Falls Church, VA. 703-***-****
Silas Wilkinson Navrongo, Ghana, +233*********
Joseph Asomi Kumasi, Ghana, +233-***-***-***
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