David Wilson
**** *. ******** ***, ******, Illinois 61614
**********@*****.***
Work and goal Oriented
Summary
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1. Strong claims & claim processing background.
2. Skilled at learning new concepts quickly, works well under pressure, and communicating
ideas clearly and effectively.
3. Computer training, including knowledge of multiple networking environments and
multiple computer systems.
4. Proficient in Microsoft office, excel, word, PowerPoint.
Illinois Central College 2009 2011
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Education
2006
Dunlap High School
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Career History & Accomplishments
Claims Processing Senior Specialist, Great American Insurance. 2013 Present
1. Audit and review High dollar over 100k claims.
2. Help work claims in the field with adjusters when needed.
3. Train adjusters and set thresholds for claim payments.
5. Print & mail checks from claims paid daily.
6. Communicate all errors and issues to the appropriate supervisor and/ or
adjuster/ agents to ensure claims were processed timely.
7. Training and supervising new employees to our claims department. 2013 present
8. Crop Claims Adjuster Trainee
4. Ride along with adjusters
5. Complete required agent/insured paperwork and phone calls.
6. Work directly with other adjusters and agents on claims.
Claims Processing Specialist I Great American Insurance
1. Running claim reports and setting up and assigning new claims. 2007 2012
9. Sorting through mail and Sending out adjuster mail each day.
10. Printing all adjuster paperwork and mailing and sending out all adjuster
supplies.
11. Communicate all errors and problems to supervisors and adjusters as
needed.
12. Sending and picking up mail daily for the office.
References • Available upon request.