Customer Service Accounting

Manish J. Suthar

**** ***** ********* ******, **** 1B, Chicago, Illinois 60630 . Mobile: 773-

***-**** . *****: ******.******@*****.***

Education: Bachelor of Arts in Business Administration (2006) . University

of Illinois

Experience

Senior Accountant HEXACOMB A BOISE COMPANY - Buffalo Grove IL 8/12 -

Current

Leading global manufacturer of a high-performance paper product used in a

wide variety of industrial applications.

Duties and Responsibilities

Operations throughout North America and Europe

. Perform a variety of regular accounting and financial reporting

function reporting to Corporate Controller

. Create and document procedures defined by internal and external

auditors

. Help transition accounting function from SAP to Oracle PeopleSoft

. Responsible for account reconciliation for North America plants in

multiple currencies

. Perform general accounting functions, which include month end close,

journal entries, general ledger.

. Assist controller and corporate on internal audits, accounts payable,

expense tracking and operations report.

. Perform special projects as assigned by management, operations, and

controller.

Inventory

. Responsible for monthly physical inventory count for all North America

plants

. Responsible for operations reports, sales, labor log, net waste,

conversion intensity and safety reports by plant

. Monitor and track monthly expenses for each plant, account analysis to

closely monitor expenses versus budgeted

. Vendor Price variance analysis.

Monthly Close Responsibilities

. Compile and prepare entries to general ledger accounts

. Review all cost centers, Material Price Variance, E&O and accruals for

opportunity and risks.

. Collect data and perform research on the details of transactions.

. Prepare monthly financial package to be used by management and

controller for analyzing financial information.

. Prepare monthly and quarterly account reconciliation.

Senior Accountant SCHINDLER ELEVATOR CORPORATION - Niles IL 3/09 - 7/12

Leading global provider of elevators, escalators and related services.

Essential Duties and Responsibilities

Operation includes SLC Niles, IL facility and Adams Elevator Canada Branch.

. Perform a variety of regular and recurring accounting functions

. Use judgment and professional skills in determining appropriate

procedures for preparation of accounting records in accordance to

GAAP.

. Concurrently perform multiple assignments.

. Document accounting transactions, using procedural scripts defined by

internal and external auditors.

. Assist plant controller with analysis of accounting transactions.

. Apply the financial policies and procedures of the company. Bring

inconsistencies and problems to the attention of plant controller and

management.

. Contribute and forecast to the annual operating budget through

analysis, economic indicators and past performance.

. Communicate with other company personnel and contacts outside the

company with limited or no supervision.

. Perform special projects as assigned by management and plant

controller.

Inventory

. Financial responsibility of $23 Million inventory, cost accounting

function

. Work with operations to analyze Excess and Obsolete to properly reduce

and dispose of obsolete inventory.

. Responsible for reporting daily cycle counting and report accuracy

levels to plant controller

. Liaison to internal and external auditors regarding cycle count

accuracy and procedures.

. Work with material and strategic buyers on annual standard cost roll

up for Niles inventory

Monthly Close Responsibilities

. Compile and prepare entries to general ledger accounts

. Review all cost centers, Material Price Variance, E&O and accruals for

opportunity and risks.

. Collect data and perform research on the details of transactions.

. Prepare monthly financial package and other reports to be used by

management and controller for analyzing financial information.

. Prepare monthly and quarterly account reconciliation.

. Solely responsible for communication to controller of the Niles plant,

provide P&L trend and internal income statement along with monthly

close package.

Key Accomplishments

. Daily monitoring of adherence to all Internal Controls. Most IFCRs

were in place at SLC from the prior Audits over the last few years.

. Improve cycle count procedures for better accuracy and ease of

counting.

. Learn the processes and procedure performed by the SLC Controller

to close each Month and Year End.

. Increase involvement in Pay metrics Credit Card Processes

integrated into SAP. Be ready for updates and make sure all credit

card transactions are occurring.

. Analyze Adams business by competitor to better understand margins

and find opportunities at the top level.

. Analyze SLC Inventory by Schindler and 3rd party. Determine

opportunity to reduce inventory.

Staff Accountant SCHINDLER ELEVATOR CORPORATION - Niles IL 2/07 -

03/09

Leading global provider of elevators, escalators and related services.

. Responsible for A/R & A/P for Chicago and Toronto plants

. Reconcile A/R, A/P, revenue & expense accounts

. Monitor A/R and collect on delinquent accounts

. Process and approve credit applications for potential customers using

Dunn & Bradstreet

. Review & submit journal vouchers, Assist with month end reconciliation

& close process

. Process inter-company activities, Prepare cash forecast

. Prepare & submit payroll

Key Accomplishments

. Successfully completed Accounts Receivable duties until

transferred over to Holland, Ohio. Within this time span,

concentrated on the top 10 outstanding accounts by creating a

strategy to build relationships. For example complete

collections of over $1,000,000 within a 5-month time frame.

. Created a more efficient process to approve credit applications

by reviewing credit references, modifying existing application.

Eliminating steps not relevant in the credit reference process.

. Continued improvements for month end reconciliation by

consulting and working with the Controller and department

colleagues.

Staff Accountant SKYBIRD TRAVEL & TOURS - Chicago IL 12/03 - 1/06

Leading airline consolidator assisting professional and home based agents.

. Responsible for A/R & A/P, Responsible for day-to-day operations in

the accounting department

. Reconcile interoffice statements, IAR reconciliation, Data Analysis

. Settle ARC Report (Airline Reporting Corporation)

. Process and Edit 200+ invoices daily, Research trouble and erroneous

invoices

. Enter invoices and vendors into TRAMS (Travel Agency Management

Systems Software)

. Responsible for setting new client profiles

. Settle and dispute airline debit, credit memos and charge backs

. Process full or partial refunds, void airline tickets

. Interface records/sales from airline reservation system

. Supported receptionist if necessary, Responsible for outgoing mail,

Fedex, DHL and UPS shipments.

Key Accomplishments

. Effectively establish a well-organized and professional approach

to communicate with the airlines' refund and accounting

department to successfully refund customer airline tickets.

Establishing relationship with as many contacts within the

airline company. It was imperative to have customer service

qualities to speak with many airline representatives.

. Attempt to eliminate charge backs and debit notes by making

airlines contracts easily accessible to sales department as well

as easy to understand. This would make it easier to explain

terms and conditions to our clients.

. Launch a marketing campaign to connect with new and existing

clients by using holidays and vacation tools. Keep track of

customer birthdays, holiday greetings as well as mass

advertising in print and web.

Accounting Clerk SHREE PRINTING CORP - Chicago IL 6/95 - 11/03

. Responsible for accounts receivable and accounting duties, Data entry,

direct calls to appropriate persons

. Resolve any customer service issues, Maintain accurate day-to-day

accounting records and invoices

Computer Experience

. SAP, Oracle PeopleSoft, Business Vision, Lotus Notes, Kronos,

Microsoft Excel, PowerPoint, Word, Access, Internet Explorer, Onbase,

ADP Web Portal

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