Customer Service Manager

RESUME

Becky Jo Huff

**** ********** *****

Lexington, Ky 40511

606-***-**** Cell

I know most computer programs. I type 50 wpm and know 10 key by touch. I have management and customer service experience. I am a Certified Phlebotomist and Certified Physician Office Lab Tech., Certified Nurse’s Assistant (SRNA). I am a Certified BAT and Certified to do DOT Drug Test. I have many years of office experience. I also have Dispatching, Planning and Recruiting experience.

Employment: January 2014 to present:

Walmart Supercenter, 2350 Grey Lag Way Lexington, Ky 40509 859-***-****, Supervisor Junita Stanley. I work in the meat department. Taking care of customers, stocking the meat department, using handheld computer to price and put dates on products, putting away stock and keeping the area clean.

From June 2013 to January 2014: We moved from Somerset, Ky to Lexington, Ky for my husbands job.

Employment: 4-2012 to 5-31-13

Super Service, LLC. 250 Super Service Drive Somerset, Ky 42503 606-***-****. I am a Driver Manager for 50 drivers. I dispatched trucks, interviewed drivers, done annual reviews and keep records on each driver. I schedule DOT Drug Test and Physicals. I also worked with planners to obtain loads for my drivers.

Employment: 8-2009 to 4-2012

Kentucky Family Care, 298 Bogle Street #B Somerset, Ky 42503 606-***-****. I was the Lab Manager and Doctors Assistant. I ran medical tests, draw blood and did Drug Test and other small procedures, room patients and take vitals. I done EKG’s and also checked in patients. I reported directly to the Doctor.

Employment: 4-2009 to 8-2009

Quick Care, Somerset Internal Medicine, 20 Tower Circle Somerset, Ky 42501 606-***-****. I worked as the phlebotomist and laboratory tech for both Quick Care and Somerset Internal Medicine and walk in patients.

Employment: 6-2007 to 4-2009

Lake Cumberland Regional Hospital 305 Langdon Street Somerset, Ky 42503 606-***-****. I started on the 3rd floor at the hospital as a Certified Nursing Assistance from June 2007 to January 2008 then I transferred to the Lab and worked in the office registering patients and doing Urine Drug Screens and then I worked as a Phlebotomist. I worked both walk in patients and the floors.

Employment: 2-2004 to 6-2007

Super Service Trucking 250 Super Service Drive Somerset, Ky 42503 606-***-****. I started as a night dispatcher overseeing all trucks in the fleet. I soon went to the Planning Dept. working days. I matched trucks in my area with the loads I had. I then transfer to a day dispatching job once it became available. I have a fleet of 50 drivers. I worked closely with my drivers getting them good miles and home time. I went back to school and transferred back to the night shift.

Employment: 1-2001 to 2-2004

Eagle Carriers/Core Trans 603 Kit Cowan Drive Somerset, Ky 42501 606-***-****

I worked for Eagle Carriers as a dispatcher. I had a fleet of 30 to 50 drivers. I also got my drivers loads when there was no company freight to haul. I worked with different brokers all over the country. I worked for Eagle Carriers till shortly before they filed bankruptcy. I was off for 3 months then went back to work for them as Core Trans as a recruiter. I placed ads in newspapers for drivers, verified all drivers paperwork and was certified to do DOT drug screens and Alcohol Tests. I kept all drivers files.

1-2000 to 1-2001

Franklin College, Lexington, KY

I taught truck driving skills both on the course and on the yard. I had 8 years prior truck driving experience. I also recruited for them.

References: Dr. Betsy Reynolds, Ky. Family Care 606-***-****.

Salary: Open

Hobbies: I served several terms as Burnside City Council and also was acting Mayor at several meetings.

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