Customer Service Manager

Caitlin Finley

*** *. *** *. *****, Utah. *****

Contact

Phone : 801-***-****

Email : ************@*******.***

Education

**** ** **** ******* ********* Program

MOUNTAINLAND APPLIED TECHNOLOGY COLLEGE, American Fork, Utah

2006 to 2008 Emphasis in Home and Family Living

BRIGHAM YOUNG UNIVERSITY-IDAHO, Rexburg, Idaho

2003 to 2006 High School Diploma, Honor Roll – 5 advanced placement classes

LONE PEAK HIGH SCHOOL, Highland, Utah

Work Experience

February 2009 to Present

Wal-Mart, American Fork and Lindon, Utah

Various Positions include: Inventory Control Specialist,

Sales Floor Associate, Department

Manager

5 + years of retail experience, skills in auditing and organizing backroom freight,

operating power-lifting equipment, friendly customer service, training new

associates, supervising multiple apparel departments, and awarded associate of the

month.

Dry Creek Family Practice, Lehi, Utah May 2011- July 2013

Medical Assistant and Office Receptionist

Provided attentive patient care, collected vitals, helped carry out patient care plans

as directed by the MD or NP, assisted with procedures, administered shots/ iv’s,

performed phlebotomy, called patients with lab results, gave patient education over the

phone as directed by the MD or NP, and worked with multiple pharmacies/insurance

companies.

Administrative skills include: Collecting payments, managing heavy patient volume,

telephone triage, responding to intra-office messages and patient needs,

maintaining current demographics/forms, and proper chart documentation. Type 58

WPM.

Kohler’s Food and Drug, Highland, Utah April to August, 2008

Cashier

Operated a cash register, greeted customers, provided friendly customer service,

counted the money in my cash till every night and maintained a clean and orderly

check out area.

Volunteer Work

Church of Jesus Christ of Latter-Day Saints

Various adult and youth leadership positions held

Skills in teaching, planning activities, and organizing humanitarian efforts to provide local

relief

References

Lori Olson Cynthia Hunt

Work: 801-***-**** Work: 801-***-****

Cell: 801-***-**** Cell: 801-***-****

Walmart Zone Merchandise Dry Creek Family Medicine

Supervisor Office Manager

Contact this candidate