Customer Sales

CHRISTINA JACKSON

**** ******** **. ***. ****, Dallas, Texas 75231

Cell# 469-***-**** ************@***.***

Dedicated, hard working, results-driven and responsible; recent college graduate interested in working

in a law firm as a paralegal or probation officer.

QUALIFICATIONS

Self motivated; willing to learn and grow within an organization; Passionate about meeting and

exceeding goals.

Dynamic personality that thrives in challenging situations; ability to make important decisions and

take prompt and effective action in emergency situations.

Persistent and driven individual; received my AS and BS degree while working a full time job.

Good communication and interpersonal skills.

Excellent computer skills-applications related to Microsoft Office, Internet, and type 30wpm.

WORK HISTORY

G4S, Dallas, Texas July 2011-Dec.2013

Security Guard

• Provide security and protect property and assets for Bank of America.

• Maintain a high visible presence to deter illegal activity and inappropriate actions.

• Report any unsafe and dangerous hazards.

• Observe and report any suspicious activities.

• Attend and participate in required training.

• CPR Training

Dawson State Jail, Dallas, Texas Feb.2008-Oct.2010

Correctional officer

• Monitored inmates, watching closely for unusual behavior, improper conduct or signs of

conflict. Use verbal and listening skills to determine potential inmate problems, such as

suicide risk, intoxication, drug usage, assaultive behavior, etc.

• Monitored visits between inmates and personal visitors.

• Supervised periods of recreational activity.

• Searched inmates, by pat or strip method, to detect and confiscate contraband or

unapproved items.

• Searched cells or living quarters, recreational areas, visiting areas and other areas in

buildings or on the grounds for contraband or unapproved items.

• Performed head counts to visually ensure the presence of all inmates.

• Read and write short notes in a log book as a means of passing information about daily

events from one shift to another, such as inventory logs, post logs, narrative logs, etc.

• Communicated with other staff and main control to inform about inmate behaviors,

incidents and to request assistance.

• Used portable two-way radio.

• Opened and closed gates or doors to restricted areas to allow vehicles/people to enter and

exit.

• Attended and participated in required training.

● CPR Training

● Firearms Training

● Self Defense Training

• Build and maintained appropriate rapport with inmates.

• Assisted with transporting offenders to different facilities when needed.

The Children Place, Allen, Texas Sept.2006-July2007

Sales Associate

• Performed all functions related to the handling of merchandise, cash, returns, and

exchanges in accordance with cooperate policies.

• Ensured customer satisfaction by meeting each customer needs.

• Operated cash register and receives payment from customer in cash or credit card,

accurately counts and provide change to customer.

• Communicated all merchandise and customer needs or issues to appropriate supervisors.

• Contributed to the overall display and presentation efforts within the store environment,

including stocking/replenishing merchandise.

• Miscellaneous duties as assigned.

JCPenney, Frisco, Texas Oct.2002-Nov.2004

Sales Associate

• Demonstrated a high level of energetic response to every customer, on the phone or in the

store.

• Performed all functions related to the handling of merchandise, cash, returns, and

exchanges in accordance with cooperate policies.

• Ensured customer satisfaction by meeting each customer needs.

• Operated cash register and receives payment from customer in cash or credit card,

accurately counts and provide change to customer.

• Communicated all merchandise and customer needs or issues to appropriate supervisors.

• Contributed to the overall display and presentation efforts within the store environment,

including stocking/replenishing merchandise.

• Miscellaneous duties as assigned.

Collin County Community College July2001-July2001

Student Assistant

• Monitored printing jobs, took messages, recorded printing jobs, and delivered important

documents to faculty and staff.

EDUCATION

SOUTH UNIVERSITY, Savannah, Georgia

Pursuing a Associate degree in Paralegal Studies, Expected Graduation August 2015

UNIVERSITY OF NORTH TEXAS, Denton, TX

Bachelor of Science in Criminal justice with a minor in Psychology, August 2010

COLLIN COUNTY COMMUNITY COLLEGE, McKinney, TX

Associate of Arts, August 2007

ACHIEVEMENTS

• Dean List in spring 2002-2003 and 2006.

• Service Learning Certificate in 2003

• Mentor Program, Fall 2001

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