Elaine Zhang
New York, NY *****
Tel: 347-***-****
Email: ***********@*******.***
Objective:
A passionate and devoted individual seek a full time receptionist position
in a culturally diversified and work oriented environment.
Education:
Kingsborough Community College
AAS in Liberal Arts, June 2008
Work Experiences:
Yi Seung Youl Physical Therapy, New York, NY
Medical Receptionist, June 2013 to Nov. 2013
. Enter patient demographics and insurance information into the system
. Answering incoming calls on multi-line phones and respond to public
inquired in a courteous manner
. Assisted the doctor with medical translations with the patient as
needed
. Provided efficient and effective reception services and for
administered support to other staff as directed by supervisor
. Collected and posted co-payments according to protocol; prepared and
balanced daily financial registers and submitted all forms and fees to
the fiscal
. Obtain and verify No-fault and Worker comp cases in a time manner and
follow up
ENT Medical Office New York, NY
Medical Receptionist, Jan. 2013 to May. 2013
. Enter patient demographics and insurance information into the system
along with any medical related reports from the patients
. Answering inquires and respond to public in a courteous manner
. Assisted the doctor with medical translations with the patient as
needed
. Collected and posted fees according to protocol
. Prepared patients/rooms for physical examinations; interviewed
patients to obtain medical histories; explained treatment procedures;
sterilize equipment and properly dispose of contaminated supplies
. Verify insurance coverage on a daily basis for the day of service for
patients
Association for the Help of Retarded Children New York, NY
Residential Rehabilitation Counselor, November 2009- May 2012
. Provides one on one home services with individuals with intellectual
and developmental disabilities in their homes
. Assisted them in achieving all of their everyday basic skills.
Translator/ Interpreter Experiences
. Provide translation services for any documents, research or
administration for friends and relatives
. Liaise with English and Chinese speaking staff, stakeholders and the
public
. Give an accurate translation from English into Chinese (Mandarin,
Cantonese, and Fujianese) and vice versa
Skills &Abilities
. English as Second Language Fluent in Chinese- Mandarin, Cantonese and
Fujianese
. Computer skills- Microsoft word, Excel, PowerPoint, Publisher