Manager Customer Service

.

Lloyd A Williams Jr.

**** ********** **

New Market, Md. 21774

301-***-**** (h)

443-***-**** (c)

****-*******:

Green Valley Pest Supply LLC- Owner/Operator

Sell pesticides and equipment wholesale and online retail.

2009-Present:

Ehrlich Pest Control- Exterminator

Service residential and commercial accounts for pest control purposes. Serve as a termite

technician inspecting homes for termite and other pest damages. Been licensed through

the Maryland Department of Agriculture (MDA). Training and classes were provided

through Purdue University to achieve status and position.

Also Present:

Domino's Pizza (Franchisee) – Driver

Provide deliveries to private homes and commercial businesses. Job responsibilities also

included customer service and business assistance providing knowledge and previous

history with the franchise.

2005-2009:

Domino’s Pizza LLC (Corp) – Driver, Manager In Training (MIT), General Manager

(GM).

Started as a driver while later adding as an (MIT) and eventually promoted to a (GM).

Responsibilities as a GM included: all communication, decisions, personnel and

documents pertaining to running a business “interviews, hiring/firing, training,

scheduling, produce ordering/deliveries, procurement of all cash, including registers

credits/debits, deposits, exchanges, retrieving bank deposit slips.” Other responsibilities

included, keeping all employees working in a safe and secure environment, inspections

in-store and outside property surroundings, opening and clos ing store, and sending

EBITDA sheets to supervisor on a weekly and monthly basis. Provided guidance to

explain a P&L Sheet and trained Assistant Managers of duties and responsibilities.

Expressed and showed by example, the importance of keeping Food and Labor (F&L) to

the goals set for store to stay in good company business standards.

.

2000-2005:

DavCo Restaurants (Wendy's) - Operations Manager

Responsible for opening and closing store, procurement of all cash, deposits, retrieving

bank deposit slips, getting change for tills (when needed), store produce ordering,

interviewing, hiring /firing, training, keeping all employees working in a safe and se cure

environment, plus property inspections.

1996-2000:

McDonald's (Franchisee) - Assistant Manager

Responsible for opening and closing store, procurement for all cash, deposits and

retrieving bank deposit slips, food ordering, interviewing, recommended for hiring, write-

ups, keeping employees working in a safe and secure environment.

1986-1996:

Queen Anne's Co. Sanitary District- Utilities Tech II

Worked in all departments of water and sewer treatment facilities (except for

maintenance), carried a CDL B License for a vacuum truck with tanker and Haz Mat

Endorsement. Recorded all meter readings, tested all samples needed in water and

wasterwater treatment facilities for EPA requirements, rebuilt vacuum valves and

controllers for wastewater collection valve pits (manholes) in field, provided on-call

emergency services when necessary.

References:

Kevin Senn (Regulatory Information Specialist) FDA 301-***-****

Brad Speare (retired from Ehrlich) 240-***-****

Kim Taylor (presently employed at Ehrlich) 301-***-****

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