Administrator Management

SUSAN CAROL GASKO

**** ******** ****, ****** ********, MI 48316

Home: 586-***-**** • Cell: 586-***-****

*******@***.***

SUMMARY

To obtain a position in a corporate environment utilizing skills obtained on the automotive retailer level over a twenty five year period. To also use communication abilities to function at top

quality levels under pressure of deadlines by motivating others to contribute to a collectively productive work environment.

Order processing

Time management

Meticulous attention to detail

Results-oriented

Self-directed

Excellent communication skills

Resourceful

Strong interpersonal skills Understands grammar Invoice processing

Claims appeal procedures

Filing and data archiving

HIGHLIGHTS

Schedule management

Problem resolution Self-starter Deadline-oriented

ACCOMPLISHMENTS

Able to successfully maintain multiple warranty schedules. This includes remotely managing two out of state dealers.

EXPERIENCE

Warranty Administrator, 09/1997 to Current

Fred Lavery Company/U.S. Auto Group Birmingham, MI

Submit Audi, Land Rover warranty claims electronically Reconcile warranty receivables schedules Post credit memos daily and weekly. Process, package, ship auto parts for manufacturer inspection. Reconcile and post financial statement. Documentation management and organization. Over 20 years on ADP.

Standardized department filing system to increase efficiency.Maintained detailed administrative and procedural processes to improve accuracy and efficiency.Verified and logged in deadlines for responding to daily inquiries.

Warranty Administrator, 03/2009 to Current

Boston VW/U.S. Auto Group Watertown, MA Verified and logged in deadlines for responding to daily inquiries.

Maintained detailed administrative and procedural processes to improve accuracy and efficiency.

Warranty Administrator, 11/2007 to Current

Shrewsbury VW/U.S. Auto Group Shrewsbury, NJ

Managed detailed administrative and procedural processes to improve accuracy and efficiency.Verified and logged in deadlines for responding to daily inquiries.

Warranty Administrator, 07/1988 to 09/1997

Wood Motors, Inc Detroit, MI

Submit warranty claims electronically Reconcile warranty receivable schedules Assistant to the Dealer Principal Organizing and managing documentation.Maintained detailed administrative and procedural processes to improve accuracy and efficiency.

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