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Customer Service Office

Location:
Houston, TX
Posted:
March 19, 2014

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Resume:

ROSHANA R BRIDGES

**** ******** ** *** ***

ROSENBERG, TX 77471-2239

832-***-****

***************@*****.***

Summary of Qualifications

* **** ******** *** ********** in office clerical administration. Experience in customer service and cashiering.

Work History

Family Dollar, Texas

Cashier

Sep 01, 2013 - Feb 24, 2014

Greet customers entering the store. Assist customers by providing information and resolving issues. Answer questions

regarding store policies and merchandise. Receive payment by cash, checks, and automatic debits.

Issue receipts, refunds, credits, and change to customers.

Stock new merchandise and remove old items.

Flint Genesee Job Corp, Flint, Michigan

Office Administration - Internship

Sep 03, 2009 - Aug 27, 2010

Trained in office administration functions. Provided customer service, answered phones, took messages, ran errands and

ordered supplies. Created spreadsheets and powerpoint forms. Typed correspondences. Worked the cash register in the

cafe and maintained a clean working area. Proficient in using all office machinery.

Education

Penn Foster

High School Diploma/GED

Training

Office Administration

Flint Genesee Job Corps

Sep 03, 2009 - Aug 27, 2010

All ascepts of the clerical function

Microsoft office programs,

Answering phones

Faxing

Copier/Scanners

Cashier

Computer Skills

Typing Speed:

35 Words Per Minute

Data Entry Terminal (PDT, Mainframe Terminal, etc)

EMail Software (Outlook, Thunderbird, etc)

Internet Browser (Internet Explorer, Firefox, etc)

Peripheral Devices (Scanners, Printers, etc)

Personal Computers

Presentation Software (PowerPoint, Flash, etc)

Spreadsheet Software (Calc, Excel, etc)

Word Processing Software (Word, WordPerfect, etc)



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