Customer Service Sales
Resume:
CHARMAINE CASUPANG SIMON
** ***** **. **** **** cubao Quezon City
*************@*****.***
OBJECTIVES
To contribute and enhance my skills in the field of management and other related area and to
become part of a large and competitive firm that provides training and technical expertise to its
employees.
SUMMARYOF QUALIFICATIONS
Has an excellent skill in customer care relations, possess an aggressive, dynamic but friendly
and patient personality, people-oriented, tactful and empathic and a good listener and excellent
communication skills
PROFESSIONAL EXPERIENCE
PAGCOR (Philippine Amusement and Gaming Corporation) E-games
January 2013 - June 2013
GAMING ASSISTANT
• Responsible in rendering all the necessary assistance to the players and providing them
their respective gaming needs /requests
• Accommodate and answer all the inquiries of the players. The GA must make sure that
the players are well-served and well -taken care of.
• Call Customer Service to request technical assistance concerning hanging bets and other
game related problems or concerns.
B.C. REY ENTERPRISES
January 2011- September 2012
EXECUTIVE ASSISSTANT
Schedule executive meetings and travel plans are one of the important duties that
an executive assistant need to perform.
Assisting executives in all possible works likes in meetings, preparing documents
and presentations.
Need to attend phone calls from clients and also respond to the emails received
from clients and concerned.
WELLMANSION
February 2009 - January 2010
SALES AGENT
SUREWAY PROMOTIONS: ( Sureway Promotions Inc)
June2006 - September 2006
SALES AGENT
Resolves customer complaints by investigating problems; developing solutions;
preparing reports; making recommendations to management.
Contributes to team effort by accomplishing related results as needed
Maintains professional and technical knowledge by attending educational workshops;
reviewing publications; establishing personal networks; participating in professional
societies.
Provides historical records by maintaining records on area and customer sales.
EDUCATION
Tertiary
PedroTuazon Elem. School
S.Y 1998-2003.
Secondary
Ponciano Bernardo High School.
S. Y 2004-2008
College
STI (Systyem Technology Institute).
Bachelor of Science and Information Technology.
PERSONAL DATA
Age : 23 years old
Date of birth : October 24, 1990
Place of birth : Quezon City
Sex : Female
Height : 5 feet ‘’ 7 inches tall
Weight : 114 lbs.
Civil Status : Single
Religion : Roman Catholic
Nationality : Filipino
CHARACTER REFERENCE:
Melecio Advincula
Barangay Captain
Brgy. San Martin De Porres
Michelle Walker
Sales Agent
Culliat Fairview, Quezon City
Albert Chua
Businessman
Greenhills, Quezon City
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