Manager Quality

Kenneth I. Bruce

**** ********** ***** ? Antioch, TN 37013 615-***-****

dokybru@yahoo. com

Executive

Summary:

Strong background in leadership and management in the manufacturing

environment. Proven ability to drive and deliver change and

development of direct reports through training and leadership. Skilled

at ensuring production is maintained in accordance with time

schedules, ULH, engineering specifications, quality standards, expense

budgets and overall employee safety. An excellent communicator able to

maintain a goal oriented and quality conscious working environment.

Strong setup of repair and Technical skills of electronic equipment

and various products.

Proficient in use of computers and software such as Microsoft Office

(Excel, Word and PowerPoint). Excellent interpersonal skills with the

ability to build and maintain strong work teams. Pick, Pack, and Ship

experience in a operational/distribution warehouse setting.

Experienced with start up operations of a manufacturing facility from

the ground up. Seasoned Quality Manager for 7 years for Dell and Sharp

Manufacturing Company of America.

Self-starting, goal-oriented strategist whose confidence, perseverance

and vision promote success.

Well seasoned in world class manufacturing operations using Lean

Manufacturing tools, along with 5's,Positive Management Leadership,

Six Sigma processes . Strong background in development of KPI's to

measure and sustain key metrics, Well versed with various forms of

(SMED) within the manufacturing scope. Active Member of the LinkedIn

Organization and various group discussions for Continuous Learning and

Development of my Manufacturing skills. .

Experience:

Computerland/Synnex LaVergne, TN

Production/Operating Manager/Supervisor 07/12 to 08/13

? Executed daily production and repair of refurbished electronic

products such as HP printers and various laptops, servers and

tablets, X Box and play stations.

? Responsible for hiring and promotions, employee reviews, daily

metrics

? Responsible for setting up all repair process's and the hiring

and training for all Technicians

? Was instrumental in quality, safety attainment and 5s delivery.

? Trained and managed 60 associates/15 technicians and achieved

significant improvements in their productivity .

? Determined standards, budgets, production goals and rates, based

on company policies, equipment and labor availability and

workloads. Responsible for all KPI metrics.

Quanta Remanufacturing Company LaVergne, TN

Operations Manager 02/2010 to 06/2012

? Setup daily work schedules, assignments and production sequences

to meet production and In warranty repair of HP Laptops, Kindle

Notebooks, and Black Berry Tablets.

? Recommended and implemented measures to motivate employees and

to improve production methods, equipment performance, product

quality and efficiency.

? Supervised 107 employees/20 technicians, scheduled work hours,

determined salaries.

? Responsible for Safety, daily 5s,Quality attendance and all

employee reviews, and monthly one on ones.

? To direct and ensure daily goals and customer expectations are

achieved and scheduling of FIFO and SLA.

Compton's Foodland Nashville,TN

Manager 02/2008 to 01/2010

? Managed the daily operations of this highly profitable grocery

store, insuring customer satisfaction and a stream line of quality

products.

? Wrote and implemented an employee handbook for all employees and

business guidelines.

? Set up vendor data base for tracking of all products purchased

by customers for FIFO.

? Setup new process for training and hiring of 20 direct reports

and all new and present employees.

Gateway/MPC Pro Partners Computer Corporation LaVergne,TN

Operations Manager 06/2007 to 02/2008

? Managed this $3 Billion dollar organization, manufacturing and

sale of 2 million computers and servers to the public and

government agencies.

? Responsible for Quality,P&L, improvements in human resources,

training and production.

? Implemented quality control standards and metrics for

manufacturing and suppliers to control internal and external

quality.

? Responsible for 14 direct reports and 545 employees .

? Trained, supervised, evaluated staff and coached improvements in

management skills.

Additional Work History:

Telco Solutions-Nashville,TN-Operation Manager

Gateway Inc-Sioux city, SD-Senior Production Manager

Sharp Manufacturing Co.-Memphis, TN-Senior Production Manager/Quality

Manager

Education:

Mississippi Delta Junior College Moorehead, MS

Associates in Electronics

Accomplishments:

DDI Instructor

Six Sigma Green Belt Certified

Member of LinkedIn Organization Groups for -Process Improvements,

Continuous Improvement, Six Sigma, Inventory Management Improvement

and Operation Management

ISO 9001Audittor

ASQ Certified

Lean Manufacturing Management and 5s setup

Kaizan

KanBan

References:

Available upon request

Contact this candidate