Manager Project

Abhishek Verma +1-773-***-****

Business Analyst - P & C Insurance

****************@*****.**.**

Professional Summary

Overview

. Over 8 years of extensive experience in business analysis and SME for

risk management companies and intermediaries.

. Expert in gathering, analyzing and documenting business and functional

requirements for various risk management projects.

. Strong Subject Matter expertise in General / P & C line of Insurance.

Business Analysis skills

. Expertise in facilitating and conducting Joint Application Development

(JAD), Rapid Application Development (RAD) and Joint Requirement Planning

(JRP) sessions, interviews, workshops and requirement elicitation

sessions with end-users, clients, stakeholders and development team.

. Experienced in interacting with business users and executives to identify

their needs, gathering requirements and authoring Business Requirement

Documents (BRD), functional specification documents (FSD) and detailed

functional requirements (DFR).

. Experience with defining use case scenarios and test cases review.

. Experience with conducting stake holder sessions singlehandedly.

. Skillful in performing GAP analysis, SWOT analysis, Cost benefit

analysis, Risk analysis and User acceptance Testing (UAT).

. Outstanding organizational skills including ability to multi-task,

prioritize and manage increasingly complex issues with integrative

thinking, communicating skills and recognized for being a valued team

player.

. Implemented various business analysis tools to document Business

requirements and To Be Screen mockups including I Rise, Hardcopy and

Microsoft Visio.

. Experienced in SDLC life cycle development such as waterfall, iterative

and agile methodology.

. Expert in coordinating with functional and technical team including

managers, subject matter experts, QA and end users.

Technical Skills

Technology Skills

Operating systems Windows and Unix

Databases SQL Server, MS Access.

Tools MS Office, Excel, PowerPoint, Project, Visio

and Word

Education

. Management in Business Administration Class of 2005

ICFAI, Hyderabad

. Bachelor of Commerce (Hons.) Class of 2002

Calcutta University

Certifications

. INS 23 Certification

2013

. INS 21 Certification

2011

. Licentiate certification of Insurance Institute of India

2006

. CFA (Alpha Level)

2005

. NCFM Certification (Advanced Level)

2004

WORK EXPERIENCE

Tata Consultancy Services Limited

August 2010 - Till Date

India's largest Software and Solutions Provider Company with Global

Presence in more than 50 countries.

Competencies: Business Analysis Requirements Gathering Data Analysis

Client : American International Group (AIG)

July 2013 - Till Date

Project : Grasp - GIS Implementation

Location : Edison, USA

Designation : Business Analyst

. Understanding the High level GIS requirements from Grasp application

purview to ensure smooth integration of Grasp application with GIS

interface.

. Analyzed various issues and risks identified in the project and prepared

action items and risk mitigation plans.

. Instrumental in driving recurring Requirements Sessions with Business to

discuss and document crisp, clear and unambiguous requirements for all

Phases / Drops of the project.

. Involved in Test Planning, preparation and execution to ensure that all

aspects of project are in compliance with Business requirements.

. Acting as an Onsite / Offshore coordinator and one point of contact for

escalations / explanations / requirements.

. Work with Grasp and GIS Technical teams to clearly understand Business

logic, processes and identify potential challenges and risks.

Client : Continental Casualty Company (CNA),

July 2012 - June 2013

Project : Monoline Technology Errors & Omissions Line of Business

Location : Chicago, USA

Designation : Senior Business Analyst

. Selected to work as a Senior Business Analyst to represent the CNA IT

department to the Business group for the Large Program - Monoline

Technology Errors & Omissions (MTEO).

. Understanding Requirements and Challenges of creating the new line of

business.

. Instrumental in driving successful recurring meetings with Business to

introduce MTEO for CNA's Middle Market and Small Business clients.

. Instrumental in preparing the Used cases, DFRs, Process flow and Screen

specs for Monoline Technology Errors & Omissions line of business.

. Instrumental in preparing a Visio Flow for all the Downstream

applications affecting MTEO.

. Instrumental in preparing mock ups / specs using I Rise and Front page

Tools.

Client : Continental Casualty Company (CNA), Chicago

August 2011 - May 2012

Project : Agency Bill Pay

Location : Chicago, USA

Designation : Business Analyst

. Understanding constraints of setting up a payment software (ABP) where

producers pay premium online.

. Instrumental in driving requirements gathering session with the clients

to understand the complexities of designing ABP.

. Instrumental in providing the architectural design to CNA's architect to

depict the end to end flow for ABP.

. Direct interaction with CNA's agents to understand their needs for

setting up ABP.

. Discussion with all stakeholders of CNA for setting up ABP and designing

the requirements accordingly.

. Explaining and guiding the technical team to design the application in

line with Client's requirements.

Clients : Chartis (AIG)

August 2010 - August 2011

Project : One Claim Application

Location : Chennai, India

Designation : Business Analyst Team Member

. Understand business challenges of setting up a Worldwide Claim handling

Software for American International Group.

. Identify specific business challenges across a variety of business

domains such as Underwriting and Claims.

. Define specific business requirements to address business issues and

challenges.

. Discussing at length with Clients about their needs and guiding the

technical team to design the application accordingly.

. In collaboration with the rest of the team, ensure that the proposed

solution address all the client's business requirements.

. Testing (UTP, STP, QC, UAT, Role Play and GPA) & Giving Sign Off to

proceed with the project deliveries.

Bharti AXA General Insurance Company

February 2009 - July 2010

India's latest Private General Insurance Company with branches in more

than 50 cities all over India.

Designation : Area Manager

Location : Kolkata, India

Competencies : New Business Development Underwriting Risk Inspection

Channelizing NBFCs Government Tenders Targeting Micro Finance Sector

Consultancy

. Analysing and targeting on new business prospects and converting the same

into loyal clients

. Preparation of Commercial Quotes and sending to Corporate Office for

approval

. Looking Single Handedly for all the branches and offices in Eastern Zone

. Preparing insurance quotations for corporate clients / prospects

. Conduct risk inspection at various factories of clients / prospects all

over India

. Maintain Profitability Analysis of individual / corporate prospects

. Targeting Corporate Brokers and negotiating with them for tie ups

. Free Consultancy to the corporate prospects for participation in their

Risk Management Portfolio

. Discussing about Indian & International G I Practice on concall with AXA

Colleagues worldwide

ICICI Lombard General Insurance Company

January 2008 - February 2009

India's largest Private General Insurance Company with branches in more

than 150 cities all over India.

Designation : Relationship Manager

Location : Kolkata, India

Competencies : Client Relationship New Business Development Risk

Inspection

. Analysing and targeting on new business prospects and converting the same

into loyal clients

. Claims-handling of clients

. Preparing insurance quotations for corporate clients / prospects

. Looking after platinum clients of eastern India - Relationships and

Accounts

. Conduct risk inspection at various factories of clients / prospects all

over India

. Maintain Profitability Analysis of individual clients

Willis International Network (Saudi Arabia)

July 2005 - January 2008

A British MNC headquartered in London: Branches in more than 130 Countries

all over the world: Deals in Risk management and Insurance consultancy and

brokerage.

Designation : Account Executive

Location : Al Khobar, Saudi Arabia

Competencies : Review Policies Cost Benefit Analysis Client

Relationship Valuation Support Consultancy

. Analysing and targeting on new business prospects with the general

manager and converting the same into loyal clients

. Managing and looking after the existing big client-accounts and

relationships

. Conducting policy review of insurance projects for the clients, pointing

out flaws/inconsistencies, recommending changes

. Claims-handling on behalf of clients

. Negotiating with the Insurance Company on behalf of clients

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