Customer Service Engineer

Dan Haggard

*** ******** ****, ************, **. 38017, 901-***-**** Home, **********@*********.***

Objective

Seeking a technical, research or laboratory position using my skills and experience in an innovative environment.

Experience

Air Lab Manager, Parker Hannifin RACOR Division, Holly Springs, MS

October, 2002 – present

• Currently manage a three-person Air Filtration Laboratory performing testing for production, new product development and R&D for diesel engine air filters.

• Specified and purchased over $2 million worth of state-of-the-art test equipment for air flow measurement, particle counting and calibration.

• Currently serving as the leader of a High-Performance Work Team with an adjoining fuel filtration laboratory to implement a web-based laboratory information management system. This provides worldwide lab data sharing for corporate sales personnel and sister divisions.

• Supervised, managed and administered a warranty return air filter evaluation for the division customer service department.

Senior Engineer, SPX Filtran, Des Plaines, IL and Stillwater, OK

April, 1997 – Oct., 2002

• Responsible for implementing and scheduling testing programs for the development of automatic transmission filters for Tier 1 original equipment applications for Ford, GM, Saturn, Chrysler and Toyota.

• Developed specific needlepunched felt filter substrate for transmission applications to meet automotive cold weather start conditions.

• Conducted presentations for automotive filtration and fluid cleanliness for original equipment customers.

• Served on the SAE Automatic Transmission Standards Committee.

Project Engineer, Purolator Products, Tulsa, OK and Fayetteville, NC

1990 – 1997

• Qualified more than a dozen automotive air and oil filters to meet Ford and Chrysler performance requirements following the granting of the Tier 1 accounts for automotive filtration.

• Applied for and granted three patents for air and liquid filtration.

Education

University of Oklahoma, BS Environmental Science/Civil Engineering 1974

Skills

Computer Windows 7, Excel, Word, Access, Project Management, Troubleshooting/Root Cause Analysis, Lab View and more.

Contact this candidate