Engineer Software

O B J E C T I V E

To obtain a challenging and responsible QA/ Tester position where my skills

and abilities will contribute to achieving company goals.

Q U A L I F I C A T I O N S

Over 10 years experience in the Processing, Production, and Quality

Assurance depts. With skills in the following areas:

Fast learner, hard worker, Team Player. Flexible and work well under

pressure

Good math and organizational skills. Trainer and ability to follow orders

and instruct others

Black box/Grey box tester for applications on MAC OS, Windows

Knowledge in configuring and installing LAN / WAN running TCP/IP.

An adaptable, patient and reliable laptop and PC Technician. Computer

Skills: MS Office (Word, Excel, PowerPoint, MS Works, and Outlook)

Strong understanding and knowledge of QA Methodologies.

Able to work Day/ Swing/ Graveyard shift and overtime as necessary.

Strong understanding of software testing within FDA and cGMP compliance and

regulations

GMP Certified with strong knowledge of Safety procedures.

Call Center Technical support for software application.

W O R K H I S T O R Y

PRESBIA - Irvine, CA

June, 2013 -

December, 2013

QA Compliance Specialist/Document Control Consultant

. QA Compliance

. Document Control function

. Complaints, CAPAs processing.

iMetrikus, Inc/Numera - Mountain View, CA

July, 2009 - June, 2013

QA Engineer/QA Compliance Specialist/Document Control

. Blackbox and Gray box tester for Medicompass web based application at

iMetrikus.com and Metriklink Devices.

. Verified Data uploaded from website is sent to the server's database

by opening the XML file using SQL.

. Tested more than 45 US and UK medical devices transmitting data thru

Dial-up, Treo 700 Mobile/Bluetooth upload, USB/Serial port for PC

upload using Metriklink device.

. Tested features, performance, reliability etc. of "MediCompass

Connect" web based application.

. Entered, verified and closed bug reports on Test Track Pro.

. On the job experience in HL7 messaging, DEX, ADT, ORU

. SOP, HIPAA and GMP training.

. Writing test cases, test plan and training new employees.

. Device validation and certification.

. Document Control, CAPA, Complaint, Change Order Processing

Amazon / Lab 126, Cupertino, CA

October 2008 - January 2009

Software QA Engineer (Contractor thru Yoh Technical staffing))

. Worked as part of the software QA engineering team testing the"

Kindle" electronic reader product.

. Wrote new test cases in existing test plans. Modified existing test

cases for new or modified functionality.

. Executed sync and WiFi testing across multiple devices, platforms,

systems and OS's.

. Managed, tracked and consolidated all functional testing in Inflectra

SpiraTest application and JIRA issue tracker.

. Performed execution and analysis through progression, regression and

manual testing.

iMetrikus, Inc/ Contractor thru Talents Merchant Staffing, Mountain View,

CA July, 2008 - October, 2008

QA Engineer - 3 months contract to test product before release in the

market.

. Blackbox and Gray box tester for Medicompass web based application at

iMetrikus.com and Metriklink Devices.

. Verified Data uploaded from website is sent to the server's database

by opening the XML file using SQL.

. Tested more than 45 US and UK medical devices transmitting data thru

Dial-up, Treo 700 Mobile/Bluetooth upload, USB/Serial port for PC

upload using Metriklink device.

. Tested features, performance, reliability etc. of "MediCompass

Connect" web based application.

. Entered bug reports on Test Track Pro.

. SOP and GMP training using Sharepoint.

Hewlett-Packard / Manpower Staffing (contract), Cupertino, CA

April 2008 - July, 2008

QA Engineer

Environment: Windows Vista & XP, .NET, Quix, Microsoft office, excel,

SharePoint, Quality center, VMware.

. Creating test plans and test scenarios for router software and

hardware validation.

. Testing and configured network connectivity of LAN/WAN on routers,

switches, hubs, HDMI etc.

. Submitting the daily status report on SharePoint.

. Preparing the test environment and execute the test scenarios for

system test, performance test, compatibility, regression test for the

new product.

. Tested audio/video streams thru the network using wired and WI-FI

connectivity on different types of commercial routers.

Apple Computer / Volt Staffing (2+ months contract), Cupertino, CA

December 2007 - March 2008

Software QA Engineer lll

. Software QA tester for AppleTV, iTunes, QuickTime (on a MAC

leopard), etc.

. Reported/submitted/Analyzed and verified bug issues on "Radar"

database.

. Writing, updating, executing test cases.

. Hard Reset and installed OSBuilds on devices and tested AppleTV

software on Unit..

. Part of the QA Team to complete Project for Commercial release.

. Tested audio/video content using wired and WI-FI connectivity from

downloading content on iTunes and streaming it to Appletv unit and

vice versa.

. Tested audio video content on server for Podcast and You Tube.

Self-employed PC Repair Technician

April 2005 - Nov. 2007

. PC Technician for various clients.

. Hardware/Software installation, configuration, upgrades (Windows

Vista)

. System Diagnostics, Data Recovery

Good Technology, Inc., /NTSCorp. (3 months contract), Santa Clara,

CA December 2004 - March 2005

Software QA Engineer

. "Goodlink" software QA tester for handheld devices such as

PocketPC, PalmOne and Smartphone.

. Wrote Testcases for handheld devices based on QA test plan and PRD

covering feature testing, security mode, functionality,

performance/aging, battery strength, regression, network

connectivity, software Cabled and OTA installation and device

provisioning, MS Outlook data synchronization

(mail/tasks/notes/calendar, contacts and Phone intergration)

...etc.

. Reported/submitted bug issues on ProjectTraq database.

. Hard Reset and configured handheld devices for network connectivity

using WIFI and several carriers such as AT&T, Sprint, T-Mobile,

Verizon, Cingular etc.

. Manual Black box and gray box testing, configured email settings to

run automated test on sending/receiving messages.

. Executed Beta/Regression/FATl/ll/lll test suites and final RTM

tests before Go/No Go decision.

AlgoRX Pharmaceuticals, / YOH Scientific (8 months contract),

Fremont, CA Nov. 2003 - December 2004

Manufacturing Chemist/Software Tester

. Software tester for HPLC filling machine.

. Writing SOP(Standard Operating Procedures) for "Pepper Pot"

Gravimetric filling equipment.

. Manufacturing clinical medical device.

. Operate filling and sealing equipment

. Sampled raw materials, QA testing.

. Strong knowledge of standards related to medical devices, including

21 CFR Part, 820 and ISO 13485 and the ability to distinguish

Design Validation from Process Validation.

IMPAX Laboratories, / Fremont, CA

Feb. 2003 - Oct. 2003

Process Operator ll Graveyard shift

Operate and troubleshoot high powered machines such as Nova Press, H & K,

blenders, banders, Betas, Littleford, Unipress Manesty, etc. minimizing

malfunctions and establishing ongoing operations without interruptions in

support of weekly processing schedule.

Disassemble, clean and set-up equipment to meet QA specifications.

Accurately inspect, weigh and document over 100 raw materials to be blended

into drugs ensuring conformance with guidelines on batch worksheets.

Manufacturing solid dosage pharmaceuticals under FDA, GMP guidelines.

Responsible for weighing, blending and compressing in accordance with

Manufacturing batch records and SOP's.

SCM Microsystems/, San Jose, CA

November 2002 - Feb. - 2003

QA SPECIALIST /Audio/Video tester of "DAZZLE" capture card.

. Hardware/Software tester for applications namely, MovieStar5, OnDVD, and

Photo Editor.

. Set-up, Execute test procedures on Win2K,NT,ME,XP, analyze and submit

results via email to QA Group and Engineering.

. Document bug reports and upload to "SOURSESAFE"on Network drive.

. Written test progress and weekly status reports for "DAZZLE" software

and hardware testing.

. Execute functional tests for capturing and playback of Audio/Video with

MPEG and AVI files.

. Rendered DV,AVI and MPEG1/2/4 files and burned to VCD and DVD format.

. GUI testing, Compatibility, functional and Feature testing.

. Tested audio/video content uploaded on the website.

LSI Logic corp./ Alexander Consulting Contract, Milpitas, CA

Oct. 2001 - November - 2002

Software Validation Technician, BGP dept.

. Set-up, Execute, Analyze and log results/bitrate/Hres/SMPTE) and Document

test results for microcode testing and upload files on Network drive.

. Entered bug issues on BugZilla, ClearQuest bug Tracking System

. Setup, Configure and execute MicrocodeTest Procedures using STB(Set-Top

box) with hardware bring-up board namely Pierce, Ignition, Aviation,

Frigate and cruiser platforms.

. Execute test applications using WINDRIVER software (Tornado, VxWorks 5.4)

. Execute DOCSIS Unit testing on Panasonic, Motorola, Sony, Fujitsu, etc.

for Cable modem certification.

. Generate Test reports from SQL7 database and store results on WinCVS.

. Edit TCL scripts for DOCSIS testing

. Executed functional tests for Audio/Video testing with MPEG/AC3 audio

using HeadEnd source feed and spooler thru network.

. Executed Sarnoff test streams suite using a spooler system.

. Analyzed A/V streams to get PIDs info/bitrate for testing.

. Converted transport streams to spoolfiles and vice-versa using in-house

utility tools.

. Tested customer streams in .trp (transport) and .spl (spoolfile) using

DEKTEC, DVICOM and DVBMASTER spooler.

. Testing Dolby AC3 and Mpeg audio bitstreams.

. Executed Module Test Procedures (MTPs) for validating our video signal

manipulation in BGP settop and cable modem products software architecture

and design specifications

. Work with SW Engineers and tech Marketing to demonstrate bugs or

failures as well as assist in the regression testing of new software

fixes

. Have experience and working knowledge of C/C++ /Perl/ TCL scripts

. Assist in the development and maintenance of software validation A/V

test streams and building of transport streams and spoolfiles

Yodlee, Inc./ TMP Worldwide (contract) Menlo Park, Ca

October, 2000 - October, 2001

Technical Customer Support Tier1

. Responsible for identifying errors on our web application and helping

resolve customer issues.

. Helped customer in configuring PocketPC, blackberry, PalmOne, in

downloading, installing and updating software in handheld devices.

. Also report customer issues, bugs, special projects, and provide

support to our co-brand partners, end users and mobile applications.

C-Cube Microsystems/ Alexander Consulting Contract,

Milpitas, CA April 4, 2000 - October, 2000

SQA Test Engineer for Microcodes HGP Dept.

. Set-up, Execute, Analyze(log results/bitrate/Hres/SMPTE) and Document

test results for microcode testing and upload files on NTSERV.

. Create/edit batch files for executing Test Programs.

. Run Regression testing using MPROBE software.

. Write test procedures for audio/video capture/playback on Matrox System.

. Build Spool files and convert spool files to transport streams

. Black box testing running PQA200 Application on Tectronix System.

LSI Logic/ The Avery Group Contract, Milpitas, CA

QA Test Engineer for Sanyo DVD Players

October 1999 - April 2000

Set-up, Execute, Analyze and Document Digital Video and Digital Audio

testing for verification on media processing designs, initially on DVD

Players. Specifically, this involves playing discs and bitstreams on

Players, verifying proper operation through analyses of digital artifacts

on a monitor and listening on speakers.

Performed MEI Compliance testing, Key Matrix Testing and General Feature

Operation Testing

using DVD, SVCD,VCD and CD discs on Sanyo, Sony, Shinco, Toshiba,

Amoisonic and other DVD players.

Inktomi, Computer Care/ People Onsite Contract, Foster City, CA

PC/QA Technician/ Help Desk-Tech Support August 1999 - September 1999

Team player in the Inktomi Move Plan for a group of 500+users.

Troubleshoot, configured, installed and tested hardware / software and

provided immediate resolution.

Responded to IT-Help Desk tickets and provided end-users with

quick resolution of problems in a timely manner.

Syntex Labs./ Roche Bioscience/Oread Pharmaceutical, Palo Alto, CA

Quality Assurance Technician

1997 - 1999

. Performs quality assurance activities (in-process testing, AQL

Attribute inspection, approving processing rooms, GMP inspection, raw

material/component sampling, record maintenance).

. Identify and resolve problems that arise during on-line operations

while maintaining a high level of quality.

. Sample raw materials, inspect and release packaging components,

provide in-process inspection and sampling requirements for the

manufacturing operations.

. Conducted audits at the manufacturing and production areas to ensure

compliance with cGMPs and FDA regulations.

. Review batch records, validate assays and coordinate GMP

documentation.

. Revise SOPs for existing systems for consistency, accuracy and

compliance with regulatory requirements.

Process Operator I/II

1991 - 1997

. Operate and troubleshoot high powered machines such as Nova Press, H &

K, blenders, banders, Betas, Littleford, Unipress Manesty, etc.

minimizing malfunctions and establishing ongoing operations without

interruptions in support of weekly processing schedule.

. Disassemble, clean and set-up equipment to meet QA specifications.

. Accurately inspect, weigh and document over 100 raw materials to be

blended into drugs ensuring conformance with guidelines on batch

worksheets.

Packager/ Machine Operator/ Packaging Line Attendant

1989 - 1991

Provide packaging lines with approved components. Lift and transport heavy

pallets up to 800KG in a fast paced environment.

Operate GVOs and other packaging machines

E D U C A T I O N / T R A I N I N G / other S K I L L

S

Santa Isabel College Manila Philippines

College Graduate (Secretarial Course)

Philippines Experience:

. Worked on Movie Pre/Post Production as Assistant Director in

producing commercial films for local and International release.

Other skills:

. Tech Center on the job Training for SBC ( Pacbell) Internet Services

. Did contract work (6 months) for Computer Curricullum Corp. as a QA

blackbox tester for educational Programs, testing in different

Operating systems such as Windows 95/98/NT/Millennium and MAC OS/iMAC

. Did contract work for Logitech on software blackbox testing for

'Mouseware' and ' SetPoint' application using cordless mouse and

keyboard.

. Worked part-time at Yes Video Inc. as Customer/Technical Support Rep

for order accounts and Digital Scrapbook Editing software. Used

Salesforce 8 and POE application for all Call Center and Technical

services.

. DVD tester and Operations Associate for Netflix.

References Furnished Upon Request

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