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Customer Service Medical Billing

Location:
United States
Posted:
March 17, 2014

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Resume:

Cover Sheet

Teddie D. Williamson III

Resume 2013

MOBILE 832-***-****

TEDDIE D WILLIAMSON

***** **** ******

APT. D

Houston, TX 77082

Career Objectives

MY GOAL IS TO OBTAIN AND MAINTAIN A LEVEL OF KNOWLEDGE IN

ADMINISTRATION AND EDUCATION. WITH THIS I WILL DEMONSTRATE THE

EFFECTIVENESS OF GREAT CLERICAL, ADMINISRATIVE AND TEACHING SKILLS

THROUGH ACCURACY, PUNCTUALITY AND ORGANIZATION.

Summary of Qualifications

CUSTOMER SERVICE SKILLS

CLERICAL

ADMINISTRATIVE

EDUCATIONAL

Work History

- Jan 15, 2010- Jan 05 2011

Alief ISD - Texas

Long Term Substitute/ Short Term Sub.

Instruction Aide at various schools in Alief ISD. Including: (SAC, Life Skills, Kindergarten

Aide, to ALC)

-Oct 25, 2008

Alief ISD - Houston, Texas

Paraprofessional/ Fine arts Teacher

Assistant Band Director

CTE- Computer Tech Education

Classroom instruction

-Nov 02, 2008 - Jan 15, 2010

ALIEF IND SCHOOL DISTRICT - null

SAC Monitor / ESL TEACHER

Teach or instruct courses other than those that normally lead to an occupational objective or

degree. Courses may include self-improvement, no vocational and nonacademic subjects.

Teaching may or may not take place in a traditional educational institution.

-Mar 04, 2008 - Dec 01, 2008

Arbitron INC. - Houston, Texas

Customer Servicer Associate

Radio Station survey research

-Jan 02, 2008 - May 17, 2008

Kinghaven Counseling Group - Houston, Texas

Accounts/Medical Billing/payroll

Medical billing for therapy sessions also was a partial accountant pulling AR reports as well as

aging report for revenue. Also maintain and monitored therapist payroll.

-Jul 01, 2007 - Nov 01, 2007

EMSI - Waco, Texas

CASE MANAGER

CASE MANAGED LIFE INSURANCE AGENTS IN THE COMPLETION OF

APPLICATIONS FOR USAA LIFE INSURANCE COMPANY IN A CALL CENTER

ENVIROMENT. WORKED DIRECTLY WITH THE AGENT TO MAKE SURE ALL

INFORMATION FROM THE APPLICANT WAS COMPLETE AND SUBMITTED BEFORE

INSURANCE POLICY APPROVAL.

-Oct 01, 2005 - Apr 16, 2006

VARTEC TELECOM - Waco, Texas

CSR

ASSISTED CUSTOMERS WITH NEW ORDERS, NEW SERVICE BILLING QUESTIONS

AS WELL AS TECHNICAL ISSUES RELATED TO THEIR WIRELESS PHONE SERVICE.

MOST OF MY TIME WAS SPENT ON THE PHONES AS WELL AS FILING

INFORMATION ONTO THE SENTORI DATADASE OF RECORDS.

-Jan 01, 2004 - May 22, 2005

ALIEF ISD - Houston, Texas

PARAPROFESSIONAL

7TH AND 8TH GRADE SPECIAL EDUCATION DEPARTMENT DEALING WITH

STUDENTS THAT HAVE BEHAVIORAL PROBLEMS AT HOME AS WELL AS IN A

CLASSROOM SETTING. I WAS ALSO THWE CONTENT MASTERY TEACHER, WHICH I

WAS IN CHARGE OF TESTING ALL STUDENTS ON THEIR READING LEVELS FOR

7TH AND 8TH GRADERS. KEPT AND ORGANIZED FILES OF ALL STUDENTS AND

THERE READING LEVELS.

Education

Aug 2005 - May 2007

Baylor University - Waco, Texas

Education Level: 2 years college, technical or vocational school

Major: Education

GPA: 2.9

Graduated: No

Jan 2001 - May 2002

MC LENNAN COMMUNITY COLLEGE - Waco, Texas

Education Level: 2 years college, technical or vocational school

Major: EDUCATION

Minor: BUSINESS ADMINISTRATIVE

GPA: 3.6

Graduated: No

Aug 2006 - May 2007

TSTC - Waco, Texas

Education Level: 1 year college, technical or vocational school

Major: PHARMACY TECHNICIAN

Minor: EDUCATION

GPA: 2.8

Graduated: No

ALIEF ISD - Houston, Texas

Education Level: High School Diploma/GED

GPA: 3.5

Graduated: Yes

Occupational License/Certification

TEA - Houston, Texas

Educators Certification

Certification

Issued: Nov 07, 2008

Expires: Nov 07, 2015

Occupational Experience

Self-Enrichment Education Teachers ( 1 yrs 2 mos )

Customer Service Representatives ( 8 yrs 0 mos )

Computer Skills

Typing Speed: 45 Words Per Minute

Accounting Software (Peachtree, QuickBooks, etc)

Database Software (Oracle, Access, etc)

Data Entry Terminal (PDT, Mainframe Terminal, etc)

Desktop Publishing Software (In Design, etc)

Email Software (Outlook, Thunderbird, etc)

Graphics or Drawing Software (Photoshop, etc)

Internet Browser (Internet Explorer, Firefox, etc)

Peripheral Devices (Scanners, Printers, etc)

Personal Computers

Presentation Software (PowerPoint, Flash, etc)

Spreadsheet Software (Calc, Excel, etc)

Word Processing Software (Word, WordPerfect, etc)

Language Skills

English

Driver's License

Class C - Standard Driver's License

References

Dr. Ralph Steele

Pastor/Musical Internship/

St. James United Methodist Church

254-***-****

Walter Jackson

Principle

Alief Taylor High School

281-***-****

Sarah Crum

Asst. Clinical Director

Kinghaven Counseling Group

713-***-**** Ext.: 117

*****@************************.***

Cynthia Gineyard

HR

Alief ISD

281-***-****

Additional Work History:

02/12/2011- Current

Convergys Inc.

AT&T CSR Accounts RM

(Home Office Agent)

AT&T accounts that are deliquint pass 90 days. escalate to my dept for case work per csr rep.

Billing issues as well as credits and adj on accounts.

Yellow and roadway Trucking waco TX

Office mngmnt

La Vega ISD (ACE) waco tx

Paraprofessional - 10/2011-09/2012

Heart of Texas Crisis Center (mhmr) waco tx

MHA (Mental health Associate) - 01/2012-08/2012

Doris Miller YMCA Waco tx

youth counselor/Welcome center -07/2012-10/2012

SouthWest Community Christian Academy(SWCCA) Houston TX

K4-3rd Grade Assistant Teacher / Behavioral Interventionist (1st-3rd) - 10/2012- Current



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