Testing Quality
Resume:
Subhash
Subash
Mail :: **********@*****.***
Voice :: 510-***-****
OBJECTIVE:
To make a contribution and add value in a fast-paced team environment by utilizing my proven software testing
skills and abilities, and my diversified experience as an quality analyst, to ensure the company’s sustained growth
and continued success.
SUMMARY
• Over six years of software quality analyst on large diversified projects, including manual/automation test
case execution, defect tracking, test plan/test case creation and management, and requirements analysis.
• Experience in B2B, B2C and Ecommerce/Healthcare portals web application developments
• Experience in developing Test Plans and Test Cases for different types of software testing.
• Good experience of using different modules of ALM
• Experience in both Manual and Automated Testing Tools such as QC, QTP, Win Runner, Load Runner.
• Experience in working with different modules of ALM/Quality Center such as Requirements, Test Plan, Test
Lab and Defects.
• Experience in working with Business Analysts to understand the business critical functions and workflows
define in module of Quality Center and to convert them into automation test scripts using QTP.
• Extensive knowledge of SDLC (Software Development Life Cycle) and STLC methodologies.
• Experience in working with Windows, Client-Server, Web based as well as Mainframe related applications.
• Hands on experience working with different modules of Quality Center such as Requirements, Test Plan,
Test Lab, Test Cycle, Defects and Dashboard.
• Worked on Agile/ SCRUM technology and participated in demos at various sprints.
• Experienced in various types of testing including Sanity Testing, Smoke Testing, Functionality Testing,
Performance Testing, Volume Testing, Unit Testing, Integrated Testing, System Testing, Positive and
Negative Testing, Security Testing, Stress Testing, Load Testing and Regression Testing.
• Performed Back End Testing by executing SQL queries.
• Involved in maintaining Test Matrix and Traceability Matrix and performed Gap Analysis
• Performed User Acceptance Testing (UAT).
• Expert knowledge in Web Services Testing using SOAP UI Pro
• Participated in design walkthroughs and verified QC Test Scripts and Results.
• Experience in creating various types of reports during test execution process such as Test Execution
Status/Summary, Defect Injection rate, Requirement Coverage, # of Defects by Severity, # of Defects by
Status etc. Through Test Lab, Defect and Requirement module of Quality Center.
• Effective Time Management Skills and consistent ability to meet client deadline.
• Excellent analytical, problem solving and interpersonal skills.
• Good team player with excellent communication skills, vendor experience and ability to lead, manage,
coordinate and work independently in a time sensitive environment.
SKILLS/TOOLS:
Defect Tracking Tools: Rational Clear Quest, Test Director, Team Foundation Server
Operating Systems: UNIX, Windows NT/2000/XP
RDBMS: SQL Server, Oracle
SDLC: Waterfall, Agile, Spiral, RUP.
Testing Tools: Quick Test Professional (QTP), Win Runner
Subhash
Bug Reporting Tools: Test Director, Quality center, Rational Clear Quest
Databases: Oracle, MS Access, MS SQL Server
PROFESSIONAL EXPERIENCE:
Premera Blue Cross Blue shield - Mountlake Terrace, WA
May 2013- Present
QA Analyst
There were two project involved in Premera. First one was explanation of payment (EOP) which involved the
provider portal where the paper EOP was being changed to the electronic version where provider could see the
detail of each claim right on the computer and then the second project was about the Electronic Fund transfer (EFT)
where a provider could choose to get the direct deposit instead of the Paper check.
• Compared the hard copy EOP with the PDF format to make sure both matches to each other.
• Make sure the download time and the performance of the application works as per the requirement.
• Verify that the results are correctly displayed and analyzed based on the answers provided by the client.
• Participated in bi-weekly Sprint demo to show the working software to the stakeholder and the management
team Participated in building the automation framework (keyword and hybrid) for regression test suites
through module of ALM using QTP.
• Attended all hand release grooming/planning
• Validated stored procedure with SQL query.
• Performed Web Service Testing experience using SOAP UI pro
• Wrote SQL query to validate data in various tables.
• Co-ordinated with cross functional team to gain knowledge, data information and testing strategy.
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document
• Involved in online, end to end web application testing to perform GUI testing.
• Develop test Cases as per the requirement, sample test scripts and test scenario control inventory to get
standardized document formats.
• Participated/Facilitated Defect Triage meetings with other testers, developers and SME’s
• Created and monitored various reports related to test execution and prepared Executive and Detailed Test
Reports such as Test Execution Status/Summary, Defect Status, # Defects by Severity and Status etc.
• Discuss with project Managers/Team Leads the severity of the defects and assign accordingly.
• Coordinated with other team members and attended daily meetings to discuss progress of the project.
Environment: HP ALM, Team Foundation Server, SQL Server, Rally, Facets, Web services, Soap UI, SharePoint,
Different servers and different databases.
Bed Bath & Beyond - Union NJ
April 2011 – April 2013
Sr. QA Analyst
The project was related to web based application regarding its portal development. The application provides the
real-time Order Generation, Order Status, Payment Information and package or tracking information and more.
• Involved in manual testing as well as automation.
• Created test plans and wrote test cases
• Use agile systems and strategies to provide quick and feasible solutions, based on agile system.
• Work closely with SCRUM team to create test scripts and test cases to ensure coverage of all areas.
• Involved in preparing Test Plan and Test Cases based on business requirements.
• Prepared automated scripts for Maintenance and Regression testing.
• Automated test scenarios for GUI, Functionality and performed Automated Data testing on the application
inserting different data in TFS using Spec flow.
• Performed browser compatibility and configuration testing for various operating systems.
Subhash
• Executed manual and automated test scripts/plans and provide defect and usability feedback to the
SCRUM team in a timely manner
• Performed Web Services Testing experience using SOAP UI pro
• Created and maintained reusable Actions in Device anywhere for mobile application.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues
before/during code migration.
• Participated in SCRUM team development and maintaining testing environments
• Created various test sets for different test cycles within Test Lab module of Quality Center and perform the
test case assignment within Quality Center for offshore QA testers.
• Created test cases manually to perform different types of testing such as positive/negative,
functional/regression, interface, black box, white box, batch testing, screen navigational testing,
smoke/sanity testing, exploratory testing or Backend testing
• Used Quality Center to report and track bugs and impediments.
Environment: Quality Center, TFS, Java, DB2, XML, API, Mobile phones, Web services, Soap UI, SQL, J2EE,
Lotus Notes
Cigna Health Care - Greenwood Village, CO
December 2009 – March 2011
Quality Analyst
Cigna Healthcare is a leading healthcare organization that manages medical, pharmacy and dental care services,
including health insurance for employees that are primarily offered through their employer. My project involved
testing the customer care for enrolling members as well as existing members’ module of the webpage which
enables the customers to fill out various medical forms, claims applications and view the CIGNA drug list by
category.
• Took part in development, documentation and implementation of the Test Strategy.
• Created Test Plan and wrote Test Cases based on business requirements and functional specifications.
• Performed Front End Testing and checked for GUI appearance manually.
• Performed Regression Testing manually and executed tests.
• Performed Sanity and Smoke testing manually after each build.
• Performed manual integration testing on the application
• Administered QC for Defect Tracking and Reporting and generation of customized graphs and reports.
• Defect tracking and bug reporting using Clear Quest
• Developed and maintained Test & Traceability Matrices.
• Participated in User Acceptance Testing.
• Exposed to GAP Analysis significantly.
• Recorded scripts in Quick Test Professional to perform Functionality testing.
• Inserted Check Points to check the broken Links, Text, and standard properties of an object using QTP.
• Performed data driven testing using Quick Test Pro.
• Involved in creating output values using Quick Test Pro.
• Involved in writing SQL queries to check for the data validation.
• Performed manual back-end testing.
• Manually tested the web application to ensure the flow of the application functionality.
• Worked in proximity with clients and provided assistance with system builds to make enhancements and to
provide programming support.
Environment: Quality Center, QTP, Java, J2EE, Clear quest, Oracle, TOAD, MS Office (MS Excel, MS Word, MS
PowerPoint), MS Project.
Subhash
LL Bean - Freeport, ME
January 2008 – November 2009
QA Analyst
The project is related to “Easy Access” mobile app for the customers of the LL Bean. Customers can manage their
accounts wherever they are with this Mobile App. The application provides the real-time Order Generation, Order
Status, Payment Information and package or tracking information and more. Customer’s personal information is
protected by advanced encryption technology to help prevent unauthorized access.
• Wrote Test Plan and Test Cases according to business requirement.
• Creating and updating test cases based on new and/or /updated functional or interface requirements
• Extract data from an Oracle System and create MS Excel and MS Access reports
• Mentored a team of 3 onsite QA testers for multiple cross-functional projects within the business unit and
offshore sites.
• Tested oracle application framework for utilizing agile methodologies regarding comprehensive solution and
debugging process.
• Tested and debugged various Oracle application, Order Management, Shipping, Purchasing, Configurator
and Inventory modules
• Wrote queries on Order Management set ups – Header and line flows, order and line transaction types,
holds, ship and arrival sets, credit checking, system parameters, document sequences for Order
numbering, shipping parameters and pick release rules using SQL.
• Wrote various SQL queries to validate data inserted, deleted and updated in the Oracle database
• Wrote SQL queries and performed Backend testing for data validation to check the data integrity during
migration from back end to front end.
• Worked with team on safety compliances project using oracle agile PLM
• Tested applications and documented results and bugs including documentation of information useful in the
debugging process
• Generated Automation Scripts from Scratch for QTP
• Performed backend testing to validate the data using SQL queries
• Generated the test execution report in Quality Center to be reviewed by the QA Manager
• Efficient in Optimizing, Debugging and testing SQL queries, views and Stored.
• Documented and reported defects within established process and tracking systems using Quality Center.
• Prioritize testing priorities based on business risk, Access testing assets anytime; anywhere via a browser
interface using Quality Center.
• Attended weekly defect report meetings and presented progress update status.
Environment: Quality Center, QTP, Oracle EBS, Toad, Agile, Clear Quest, Java, Apache Axis, Eclipse, Web
logic, Business Objects, Supervisor, MS Office.
Harvard Pilgrim Health Care - MA
November 2006 – December 2007
QA analyst
I was working on an application that helped its Membership and Claims Management Information Tracking System,
Finance and Utilization management System modules. As a QA, I was involved in testing of the Claims system and
various modules like Enrollment, Membership and Claims.
• Wrote Test Plan and Test Cases according to business requirement.
• Wrote Test Cases using MS Excel.
• Performed data driven testing by data driver wizard and parameterization.
• Creating and updating test cases based on new and/or /updated functional or interface requirements
• Performed requirement traceability by setting automatic alerts for tracing changes in the requirements and
system maintenance
• Manually performed functional testing based on the specification documents.
Subhash
• Imported test cases from MS Excel, MS Word to Test Director.
• Constantly tested SQL for joins and contexts for new object creation.
• Used shell scripting to run the scripts as a part of creation of test environment and then validate the data.
• Participated in weekly meeting with the management team and walkthroughs
• Tested applications and documented results and bugs including documentation of information useful in the
debugging process
• Attended weekly defect report meetings and presented progress update status.
• Participated in walkthroughs and meetings with business analyst, developers, team lead and QA manager
on regular basis.
Environment: Test Director, Manual Testing, Oracle, MS Office
EDUCATION/CERTIFICATIONS:
Bachelors in Science
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