Customer Service Administrative Assistant
Resume:
Dee Thapar
Brampton,ON
*********@*****.***
L6Y 2L9
customer service
Resourceful professional with extensive experience in a busy office
environment .Works comfortably in a team environment or individually. Good
at responding to e-mails regarding customer queries and requests for
product information. Skilled in resolving problems in areas such as
equipment performance, output quality, and work schedules. Proficiency in
completing sensitive documents accurately and on time. Flexible in
schedule, multi-tasking ability and work with or without supervision.
Gracious telephone manner. Reference able and Bondable.
. Keyboarding (65 wpm),
. Fast computer input,
. MS Word,
. Excel,
. PowerPoint,
. Outlook and Access
Work Experience
Reitmans Store(Calgary) September 2013
Working as Team lead: Primary responsibilities include managing cash
register, preparing staff schedules and payrolls.
Simply Cottage (Saint John, NB) July 2011
Part time sales associate
Customer service, cash register, merchandising, sales.
Winners and Homesence(Saint John, NB)
Working as Part time sales associate
August 2011
Cash register, customer service, merchandising, fitting room, warehouse,
sales
Fabricvile(Saint John,NB) July 2012
Working as Part time sales agent
Customer service, Merchandising, sales.
Westburne Electric(Calgary) 2013 to 2014
Jan
Administrative Assistant
working on as400 software. Filling, Save electrical drawings in pdf
files. Generating RMA and VDR. Contract job.
Dee Thapar 647-***-**** *********@*****.***
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Work Experience (Continued)
Baxter Canada Mississauga, ON (Kelly Services) August 3 to October16
Administrative Assistant on Contract
. Working on Oracle JD Edward software.
. Collect data and analyze documents
. Retrieve records from the technicians.
. Compile and generate reports, mails, fax, data entry, and photocopy.
. Review, verify and assess applications and support documents in
accordance with established guidelines to follow up on missing
information.
Resolve Corporation, Saint John, New Brunswick September to November,
2008
Coupon Scan Operator
. Scanned over 9,000 discount coupons daily
. Facilitated the moving of customer records to a safer and more
secured storage area
A1 Technology December 2004 to February 2007
Administrative Assistant to HR Department
. Providing general administrative and secretarial support to the HR
Managers
. Maintained employees' database utilizing alpha-numeric system
. Providing notification of staff terminations to IT, Facilities and
requesting account creation for new employees
. Handled a busy switchboard, took accurate messages and redirected
calls
. Filling, faxing, record keeping.
. Maintained database with internal software.
Canadian Consulate General February 2007 to April 2007
Administrative Assistant (Maternity Leave Contract)
. Supported a team of 5 immigration officers by assisting to process
visas for permanent residents, temporary workers, visitors and
students
. Entered personal and confidential information using CAIPS software
(in-house program)
. Reviewed landing documents to determine accuracy of information
Community Involvement
Canadian Cancer Society
. Volunteered at Canadian Cancer Society.
. St. Joseph Hospital, Saint John, New Brunswick.
Volunteer Sales Associate. Managed cash register, accepted payment by
cash and instant debit; consistently balanced till to the penny.
Academic Qualifications
. Office Administration course, Sheridan College Brampton, ON
. Diploma in Office Administration.
. Bachelors of Arts.
.
RESPONSIBILITIES Maintain calendars, travel schedules, activities &
appoint efficient and highly responsive service to donors, volunteers,
service providers, and partners who call, write or
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