Customer Service Sales

JenToria A. Dixon

*** ****** **, **** ****** MD *1060 • 443-***-**** • *************@*****.***

OBJECTIVE

I thrive in both independent and collaborative work environments. I am known for developing and

executing innovative corporate policies and procedures. I utilize my problem-solving skills to

identify, evaluate, and improve my work performance.

EDUCATION Baltimore, Maryland

Coppin State University

Bachelor of Science in Applied Psychology: GPA 3.0

PROFESSIONAL EXPERIENCE

Easy Rest Adjustable Beds Dundalk, Maryland

Customer Service Rep May 2012- December2012

• Appointment setting

• Customer data intake

Coppin State University Baltimore, Maryland

Personal Assistant August 2007- June 2009

• Help students decide work study plans

• Intake

• Filing, Power Points, and memos

Walmart Glen Burnie, Maryland

Head Cashier/ Sales Associate March 2007- June 2007

• Assisted customers in completing their purchases.

• Training new employees

• In charge of counting out drawers at the end of the shift.

Shoppers Food Millersville, Maryland

Cashier/ Bakery February 2005- March 2007

• Assisting customers

• Handling money

• Baking and decorating

• Cleaning

INTERNSHIPS

A Step Forward Baltimore, Maryland

Counselor September 2010- May 2012

A Drug and Alcohol Abuse transitional house where former addicts who were imprisoned for some

form of drug related crime to work and get back on their feet. I learned how to do case studies,

patient in-takes, and host counseling sessions.

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