Customer Service Human Resource

AMY N. PAYNE

**** ****** **** **********, ** ****9

502-***-**** **********@*****.***

Objectives

To secure a Human Resource Analyst position that utilizes my skills in recruitment, hiring, training and

development at Ciresi & Morek.

Experience

Administrative Office Clerk

February 19, 2007 Current

Lowe’s Home Improvement Warehouse 9 8 0 0 Preston Crossings Boulevard Louisville, KY 40229

Maintain timely and accurate daily business reports that meet company audit standards by paying

•

attention to detail. The administrative department has successfully passed audit every year since

2007.

Offer effective administrative support for management and other employees to assist in conflict

•

resolution.

Complete daily bank deposits. Research discrepancies regarding sales transactions, Lowe’s

•

exchange accounts, and consumer and business credit accounts.

Ensures staff training and development was executed and that new and existing hires are properly

•

trained and aware of Lowe’s cash handling procedures.

Orders monetary change funds and office supplies for store location.

•

Operations Senior January 2001 February 2007

Best Buy 4251 Outer Loop Louisville, KY 40219

• Conducted applicant screening and preliminary interviews for job applicants.

Assisted in New Hire Orientation and ensuring all New Hire Paperwork was

complete and accurate to company standards.

• Experience with recruitment and retention working at Job Fairs and on site

recruiting.

• Oversight of approximately 20 30 Cashiers and Customer Service associates.

Job role responsibilities included scheduling, developing staff performance,

completing monthly performance evaluations, proactively mediating any staff

disputes or progressive discipline issues and building a culture that promoted

teamwork.

• Worked daily with Unicru and Staffworks Software Systems. Tasks that were

completed included weekly payroll, time card edits, and entering schedules for

departments while ensuring 100% accuracy and that all tasks were completed

to deadline requirements.

Education

Sullivan University

March 2013 Bachelors in Human Resource Leadership

References available upon request

Contact this candidate