Project Manager Management
Resume:
Jack S. Williams, PMP
*** ******* ***** *****, **** Ground, GA 30107 678-***-****
****.********.***@*****.*** www.linkedin.com/in/jackwilliamssap
Professional Profile
Project Executive and Senior Program Manager with a primary focus in IT and Business Process
Redesign. Seventeen years of experience providing thought leadership while performing program
management, project management, functional design, development, configuration and implementation of
back office systems. This experience includes five years of consulting assignments involving all aspects
of custom implementation in the Business Consulting Services division and twelve years performing
project and program management in the Application Services domain. Program management skills
include portfolios with Applications Management, software as a service (Saas) Applications On Demand
(AoD), Technical Services (TCS) and concurrent SAP implementation projects. SAP expertise in R/3,
ECC, SCM, SRM, CRM and BI. Extensive experience managing implementations of SAP EWM and WM.
Consulting History
Wipro Technologies: March 2012 to Present
03/2012 to Present
Senior Program Manager: Practice Lead, Pharmaceutical Supply Chain.
Generate revenues of at least $50MM in new and existing accounts. Manage large, complex global
programs with revenues exceeding $25MM. Establish, build and manage new pharmaceutical supply
chain practice to meet market demands. Manage consolidated P&L for practice. Direct onshore/offshore
activities. Develop new offerings, market, sell and manage delivery. Identify, troubleshoot and develop
mitigation activities for troubled projects. Coach and mentor team members as appropriate. Represent
Wipro at trade shows, conferences and workshops. Establish Wipro as a market leader in
pharmaceutical domain.
Deloitte Consulting: September 2010 to March 2012
09/2010 to 03/2012:
Business Development Executive: Establish and maintain relationships with C-level executives. Lead
proposal teams in response to RFPs, establish budgets, define scope and deliver orals. Develop
business case and define ROI targets. Maintain mentorship relationships with four junior employees.
Provide guidance and evaluation for assigned personnel. Exceeded 2011 sales target of MM $4.
Sparta Consulting: November 2009 to September 2010
11/2009 to 09/2010
Senior Program Manager: Practice Lead, SAP Logistics.
Manage large, complex programs. Lead all aspects of SAP logistics practice including marketing,
solution development, sales and delivery. Manage onshore/offshore resources. Generate revenues of at
least $25MM through growth of existing accounts and new business. Manage client relationships.
IBM: June 1997 to October 2009
02/2007 to 10/2009:
Project Executive and Senior Program Manager: (Level 5, Certified IBM Sr. Program Manager)
Managed concurrent projects encompassing SAP delivery, Managed Application Services, Remote
System Infrastructure Management, Hardware Outsourcing and Enterprise Helpdesk Support for multiple
customers including chemical, pharmaceutical and FDA regulated food processor. Directed project
activities to ensure consistency across the enterprise landscape and managed overall client account.
Managed consolidated budget (MM $102) to ensure ROI and value-added targets were met. Acted as
single point of contact to stake holders and executives. Consistently exceeded revenue targets.
06/1997 to 02/2007:
Senior Managing Consultant and Senior Project Manager: (Level 5, IBM Certified Sr. Project Mgr)
Worked within the IBM Logistics Practice focusing on supply chain solutions for automotive,
pharmaceutical, chemical, consumer goods and Aerospace & Defense clients. Lead several project
teams successfully in implementation efforts. All project work was delivered on-time and on budget.
Significant SAP Implementation History
• SAP Senior Program Manager: Large, multinational Pharmaceutical Company aligning business units across the
globe utilizing an SAP Global Template. Assumed role for a troubled program deeply in the red and
approximately six weeks behind schedule. Initial assignment was to resolve issues, turn around projects, manage
client relationships (C-level) and transition to a new program manager; however, once assignment was complete
the client insisted that I remain through go-live. Turn around was completed in three weeks and all activities were
brought current. Responsible for four concurrent projects across the Australia and New Zealand geographies.
Provided implementation of SAP ECC and BI for these regions and enhanced the client’s global template to
include several advanced process models and leverage new functionality introduced post SAP R/3 4.6c. Managed
consolidated budget (MM $26) to ensure on-time and on-budget delivery of solution.
• SAP Senior Program Manager: Mid-sized, regional food and food service distributor. Managed
concurrent SAP projects including ECC (including catch weight management), CRM, BW and WM.
Directed program activities to deliver incremental value-add, ensure consistent solution development,
technical infrastructure and hardware. Assisted functional teams in solutioning utilizing new ECC
features in EHP5. Managed consolidated budget (MM $15.6) to ensure on-time and on-budget
delivery was achieved. Managed fifty three consultants and thirty client core team members.
• SAP Wireless Implementation Senior Project Manager: Mid-sized pharmaceutical company seeking
to improve efficiency in manufacturing and distribution operations within its US based facilities.
Delivered SAP EWM, WM and wireless technology using SAP WebConsole, e-Pedigree, LIMS
integration and RFID ready solution using SAP R/3. Managed a team comprised of eight consultants
and nine client personnel. Worked closely with members of EPC Global to ensure design would
support pending FDA regulatory requirements. Coordinated concurrent activities in Philadelphia,
Baltimore and Cincinnati; including process redesign, system prototyping and configuration, hardware
installation and validation. Achieved go-live on-time and on-budget. (MM $30)
• SAP Implementation Senior Project Manager: Mid-sized, multinational, pharmaceutical company
undergoing rapid growth and expansion in the United States. Responsible for analysis of current
business practices and process redesign based on Industry Best Practice models for process
manufacturing, supply chain logistics, distribution and warehousing. Lead team to resolve complex
toll subcontract manufacturing scenarios, integration design challenges and DEA regulatory
compliance issues. Provided strategic level process design to ensure a scalable solution was
delivered to meet current and future business needs. Conducted workshops for RF Bar-Coding and
RFID to capture requirements, educate and provide cost-benefit. Implemented Manhattan RFID in a
Box solution for WalMart C2 RFID pilot. Ensured regulatory compliance requirements were met for
system validation, cGxP, ARCOS, FDA, PDMA and OSHA. Managed team comprised of twenty three
consultants and fifteen client personnel. Achieved go-live on-time and on-budget. (MM $ 26.2)
• SAP Logistics Consultant: Fortune 500, multinational, Swiss-based pharmaceutical company with
operations in 15 countries, restructuring operations in order to dramatically improve their
effectiveness and secure their place as a leader in the Pharmaceutical industry. Responsible for
existing process analysis, process redesign, gap analysis, system design, development and delivery.
Provided design, development and testing of multiple interfaces with a Manufacturing Execution
System and an Automated Storage and Retrieval System (AS/RS). Design included use of SAP WM,
Process Messages, custom IDOC messages and User Exits. Ensured regulatory compliance
requirements were met for cGMP, FDA, PDMA and OSHA. Managed team comprised of two
consulting subcontractors and two client personnel.
• SAP Senior Project Manager: Fortune 500, multinational, pharmaceutical and consumer Products
Company driving towards its mission of becoming an industry leader in supply chain excellence.
Responsible for design review analysis, process design and configuration of SAP Warehouse
Management and integration points with Production Planning, Quality Management, Materials
Management, Shipping and Finance. Provided detailed design and configuration of shipping
functionality in support of Inter-Company sales. Administered a comprehensive training program for
core team and end users, covering process manufacturing, warehouse operations and integration
topics. Ensured regulatory compliance requirements were met for cGMP, FDA, PDMA and OSHA.
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Provided support for data migration and cutover. Provided go-live support, managing coverage for 24
hour – seven-day operation. Managed team comprised of five consulting staff and two client
personnel. (MM $17.6).
• SAP Senior Project Manager: Fortune 500, global petrochemical company based in Riyadh, Saudi
Arabia with a logistics network encompassing the North America, Europe, Asia and the Middle East.
Responsible for analysis of current business practices and process redesign based on Industry Best
Practice models for process manufacturing, supply chain logistics and distribution. Provided high-
level design, detailed design and configuration of Procurement, Inventory Management, plant
maintenance, quality management, shop floor data collection devices, Valuation and Account
Assignment, Warehouse Management, Shipping and Transportation Management. Responsible for
Materials Management/Logistics Execution Project Plan, unit testing, integration testing and
documentation. Managed team comprised of seven consultants and 15 client personnel. (MM $10.3)
• SAP Logistics Consultant: United States Government Department with a logistics distribution network
encompassing the United States and Europe. Responsible for analysis of current business practices
and process redesign. Provided high-level design, detailed design and configuration of Inventory
Management, Valuation and Account Assignment, Warehouse Management, Shipping and
Transportation Management. Responsible for Materials Management/Warehouse Management
Project Plan, unit testing, integration testing, end user testing/training and documentation.
Supervised one client team member and provided functional support to procurement team.
• SAP Logistics Consultant: United States Government Contractor providing heavy manufacturing of
Naval Ships and Submarines. Responsible for detailed design and configuration of Inventory
Management and Warehouse Management, Materials Management/Warehouse Management Project
Plan, unit testing, integration testing and documentation. Supervised one client team member and
provided functional support to procurement, manufacturing and finance team.
• SAP Materials Management and Warehouse Management Consultant : Fortune 500, multinational
printing and business Services Corporation. Responsible for analysis of current business practices
and process redesign for three distribution centers in the US and Canada. Provided high-level
design, detailed design and configuration of Inventory Management, Valuation and Account
Assignment and Warehouse Management. Responsible for Materials Management/Warehouse
Management Project Plan, unit testing, integration testing and documentation. Supervised one
consultant and five client personnel. Provided functional support to procurement team.
• SAP Logistics Consultant: Leading designer and manufacturer of dispensing closures and systems
utilizing extruded polymer technology. Responsible for configuration, unit testing and integration
testing of Warehouse Management for three warehouse facilities in North America with integration to
process manufacturing and sales. Work performed was an enhancement to an ongoing project,
requiring an accelerated solution to meet established deadlines. Entire enhancement was completed
in a two-week period. Managed team of one consultant and three core team members.
• SAP Senior Project Manager: Fortune 500, multinational, industry leader in automotive technology
and components. Authored project statement of work and performed project management duties as
required. Coordinated the efforts of concurrent projects in France, Ireland, Brazil, Japan and Mexico.
Lead system consolidation of four SAP instances to a single global instance. Assisted in physical
warehouse design in support of new product rollout. Responsible for design review analysis, process
design and configuration of SAP Warehouse Management and integration points with Sales and
Distribution, Production Planning, Quality Management, Materials Management and Finance.
Provided detailed design and configuration of Materials Management and Warehouse Management
for five manufacturing facilities and two distribution centers located in the Americas. Administered a
comprehensive training program for core team and end users, covering discrete and repetitive
manufacturing, warehouse operations and integration topics. Provided go-live support, managing
coverage for 24 hour – seven-day operation. (MM $17).
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• SAP Implementation Team Lead: Multinational, industry leader in paper manufacturing and
packaging technology. Responsible for analysis of current business practices and process redesign
based on Industry Best Practice models for process manufacturing, supply chain logistics and
distribution. Provided high-level design, detailed design and configuration of Procurement, Inventory
Management, Valuation and Account Assignment, Warehouse Management. Responsible for
Materials Management/Warehouse Management Project Plan, unit testing, integration testing and
documentation. Supervised team comprised of one consultant and four client personnel.
• SAP Implementation Team Lead: Industry leader high-end, custom designed furniture manufacturing.
Responsible for analysis of current business practices and process redesign for discrete
manufacturing, supply chain logistics and distribution. Provided high-level design, detailed design
and configuration of Procurement, Inventory Management, Valuation and Account Assignment,
Warehouse Management and Variant Configuration. Responsible for Materials
Management/Warehouse Management Project Plan, unit testing, integration testing and
documentation. Supervised team comprised of two consultants and five client personnel.
• SAP Implementation Team Lead: Mid-sized multinational pharmaceutical company undergoing
technology upgrade from legacy mainframe architecture to SAP; replacing 37 legacy systems with a
single R/3 instance. Upgraded mainframe command line architecture to Window based GUI.
Responsible for leading SAP Logistics modules (SD, MM, PM, PP-PI, QM, Service Management,TMS
and WM), defining scope and configuration of the new system. Managed one consultant and four
team members; personally configured new R/3 3.0F modules of Service Management, Transportation
Management, Warehouse Management and Batch Management in WM. Created multiple user exits,
designed custom transactions, created custom screens, debugging, ABAP workbench, custom
queries and custom reports to support uninterrupted operations throughout go-live.
Previous Employment History
Senior Distribution Systems Analyst (SAP WM)
Responsibilities: Identify operational requirements and define scope for SAP R/3 configuration. Manage
available resources to ensure rapid implementation of SAP R/3. Provide training and reference
documents for SAP R/3 key users. Ensure compliance with DEA, FDA and PDMA regulatory
requirements. Manage ARCOS reporting. Conduct current Good Manufacturing Practices (cGMP)
training for assigned personnel. Supervise two employees and one consultant.
Achievements: Configured and customized multiple modules of SAP to allow seamless implementation
within a seven month window. Created custom User Menus to simplify training and enable rapid
implementation. Conducted a comprehensive training program for SAP R/3 users. Developed User
Handbooks containing detailed scripts of applicable processes for training and reference purposes.
Production Supervisor / Production Planner
Responsibilities: Supervise 47 production workers. Manage workflow of five manufacturing departments.
Schedule three-shift (24-hour) operations for 105 work centers. Manage preventive maintenance
program for 33 work centers. Member of company Quality Review Board.
Achievements: Increased overall productivity by 11 percent. Reduced rework by 56 percent. Reduced
backorder log for assigned work centers by 53 percent. Implemented flexible work order sequencing
program, resulting in significant reductions in work center changeover times and improved efficiency.
Reorganized batch manufacturing processes into manufacturing cells. Reduced equipment down time by
17 percent, creating preventive maintenance checklists for each work center.
United States Army
Logistics Officer
Responsibilities: Manage logistics operations for a 5000 man multinational peacekeeping force deployed
throughout the State of Israel and the Arab Republic of Egypt. Responsible for the welfare of 54
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American, 12 Uruguayan and 8 New Zealand drivers operating commercial Tractor-Trailers, Busses and
Cargo Vans. Manage fleet of hovercraft valued at more than 22 million dollars, Conduct Theater level
logistical support off-loading ships anchored in stream. Manage upload and discharge operations of
cargo vessels (air/sea/rail), Intermodal Transportation, Material Handling Equipment and 73 personnel.
Achievements: Managed movement operations of a forward deployed logistics facility, accomplishing 98
percent ontime execution of more than logistics 40,000 missions. Streamlined maintenance procedures
for a fleet of 103 vehicles, which allowed a 13 percent reduction in vehicle assets with a projected annual
savings of $65,000. Managed a 50,000 square foot air terminal intermodal transfer warehouse. Authored
a comprehensive Standard Operating Procedure defining critical tasks, responsibilities and improved
teamwork. Reduced workrelated accidents by integrating safety in all individual and collective training.
Education and Background
Graduate studies (MBA, Information Systems) – Virginia Commonwealth University
Postgraduate Certification in Logistics - US Army Logistics College
BS, Logistics Management - Virginia State University
Professional Certifications
Project Management Professional (PMP) - PMI
Certified in Integrated Resource Management (CIRM) – APICS
ITIL V3
SAP MM, QM, LE, APO Application Professional
Ariba Buyer 7.0, AirWeb 1
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