Customer Service Truck Driver

john b. henry

**** ******* ***** ( Austin, TX ***24 ( ********@*****.*** ( (512)

***-**** *

5years plus dedicated CDL driver with a Class A commercial drivers license

(P.T.N.) endorsements, plus extensive experience working in a fast paced

environment: on time delivery, warehouse distribution, and inventory

control experience creating a great customer service experience for

internal and external customers.

Customer service ? consumer deliveries ? warehouse distribution

SUMMARY OF QUALIFICATIONS

. CUSTOMER SERVICE PROFESSIONAL WITH DEMONSTRATED ABILITY TO BUILD POSITIVE

RELATIONSHIPS WITH CONSUMERS, CO-WORKERS, AND THE GENERAL PUBLIC.

. Comprehensive experience assisting with a wide range of consumer

deliveries, receiving and shipping capability, and warehouse

distribution.

. Experience with United Parcel Service and Federal Express shipping and

packing rules to meet operating goals, experience in inventory control,

experienced forklift operator and Auto CAD driven glass scriber.

. Strong ability to conduct complex customer service issues to reach

resolution and present the results in a clear, precise and persuasive

manner, both orally and in writing.

. Experience with driving a 30ft box truck with ten speed tandem axel

career achievements

Consumer Deliveries: Bosworth Paper and Supply: Star bonus award 2009.

This award was presented as a safety award for no accidents within a year.

Professional Experience

bosworth paper AND SUPPLY, Austin, TX 2009 - Present

LICENSED CDL TRUCK DRIVER

FEDERAL EXPRESS, AUSTIN, TX 2008- 2009

LICENSED CDL TRUCK DRIVER

VEOLIA TRANSPORTATION/CAPITAL METRO, AUSTIN, tx 2007 -2008

transportation specialist

rosco laboratories, austin tx

2002-2007

LABORATORY TECHNICIAN, SHIPPING/RECEIVING CLERK

atc vancom, austin tx

2001-2002

TRANSPORTATION SPECIALIST

magic supply, austin, tx

1999-2001

LICENSED CDL DRIVER, SHIPPING& RECEIVING CLERK

Education

LYNDON BAINES JOHNSON HIGH SCHOOL 1984-1988

Austin, TX

achievements/ activities:

. ACC Trucking driving certificate 2001

. Track award (relays) 1984-1988

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