Customer Service Manager
Resume:
Angela Jackson
Garland, Texas 75043
*******@*****.***
OBJECTIVE:
Outgoing professional with excellent communication and interpersonal
relationship skills. Seeking exciting challenges and opportunities where I
can enhance my abilities .
EDUCATION:
General Lines Insurance License 09/2013-Present Life, Health,
HMO
Accident, License
Grand Canyon University 05/2011- 01/2013 B.S.
Accounting
Phoenix, Arizona
Southwestern Christian College 08/1993-
12/1995 Business Major
Terrell,
Texas
PROFESSIONAL EXPERIENCE:
Reliable Life Insurance 09/2013 -01/2014
Dallas, Texas
Insurance Agent: Outside sales of term life, whole life, cancer, heart, and
fire insurance policies based on customers' needs.
Mercury Retail Sales 07/2013-10/2013
Grand Prairie, Texas
Merchandiser: Implemented plan-o-grams, processed and returned magazines,
books and movies, demonstrated knowledge of company products, developed
relationships with store personnel, completed surveys and communicated with
staff management.
Dollar General 07/2012-05/2013
Mesquite, Texas
Assistant Store Manager-Perishables: Scheduled assigned personnel when
manager was not available, overseen some of the store specific programs,
recovered and stocked store, ordered perishable items, rotated stock,
implemented plan-o-grams, and customer service.
Ross 02/2011-03/2013
Rockwall, Texas
Sales Associate: Ensured customers receive outstanding service, cashiering,
assist in merchandising and recovering, assist customers with locating
merchandise, assist in ringing up sales at registers and bagging
merchandise, communicate customer requests to management.
Southwestern Christian College 08/2009-05/2012
Rockwall, Texas
Admissions Assistant: Verification of students' records, filing and records
management, student fee collections, multi-lined phone, appointment
scheduling, preparing student files
Invision HR of Dallas 05/2005-05/2006
Irving, Texas
Administrative Assistant: Processed payroll, invoice and payroll
adjustments, billing, recruiting, application processing, data entry,
Eempact system, Excel, Outlook, customer service, drug testing.
Hidden Meadow Townhomes 11/2000-03/2004
Terrell, Texas
Property Manager: Supervised on-site staff, prepared annual operating
budget, daily deposits, collections, rent-roll, office correspondence,
processed housing vouchers, filing, and final inspections.
ADMININSTRATIVE SKILLS:
Nextgen CPT coding ICD-9-CM Filing
Medi-soft Invoicing HIPAA Medical Terminology
55 WPM Data entry Billing Collections Patient
Preparation
10-key Medical Ethics V-codes Multi-line
phones
OSHA regulations Microsoft word Scheduling Insurance verification
Excel Microsoft Outlook Patient Communication
REFERENCES
Teresa Moreno
Admissions Coordinator
Southwestern Christian College
972-***-**** x 3
Bobbie Morales
Sales Coordinator
Property Manager
Catherine Morales
Office Manager
Invision HR of Dallas
972-870*9272
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