Customer Service, Computer Negotiations
Resume:
Benjamin O. Barnes
Arlington, VA 22206
*******@*****.***
Career Summary
An outgoing Assistant Basketball Coach seeking opportunity to assist with conducting practices, motivating students, and instructing athletes in game strategies and techniques
Works well in team-based environments; collaborates with co-workers to improve service delivery
Excellent communication skills, provides coaching in a positive, clear, straight-forward manner.
Knowledgeable of basketball rules, regulations, equipment, and techniques of the sport.
Organizes and directs individual and small group practice activities/exercises to increase skills.
Assesses/monitor player s skills and athletic performance to determine areas for improvement.
Plan and direct physical conditioning program that will enable athletes to achieve performance.
Provide training direction, encouragement, motivation, and nutritional advice to prepare athletes for games, competitive events, or tours.
Employment History
Central Payment, Inc. Arlington, VA 08/12-Present Account Executive
Research and qualify prospective clients for merchant sales (credit card) services. Promote and describe product features and benefits; respond to technical questions.
Schedule appointments for seminars and individual meetings. Demonstrate product options. Address concerns and make recommendations to meet needs. Cross-sell additional products to increase sales.
Update and print contracts to reflect products and services selected. Review contract with customer and explain terms, disclaimers, warranties and rates. Review contracts and information before submission.
Maintain contact with clients to resolve concerns and ensure satisfaction.
National Retailers Alexandria, Va 11/05- 07/11
Starbucks,Sears,Target,Best Buy, Applebee s
Customer Service Representataive
Provided excenllent service while promoting store merchandise and specials. Responded to question and
provided product recommendatons. Accuratley processed transactions and accepted cash credit and
debit card payments .Balanced cash drawers at the end of the shift.Assisted with stocking and
re-shelving
Washington Redskins Landover, MD 08/11 - 12/11
Team Operations (Seasonal Position)
Worked with team to maintain field and stadium conditions after practices, games and special events.
Arlington County Recreation Dept. Arlington, VA 07/05 - 10/05
Youth Aide
Worked with and supervised groups of children and teenagers. Planned and carried out sports and arts activities. Modeled appropriate behavior and good sportsmanship. Performed headcounts.
Wakefield High School Arlington,VA 09/06/- 06/02
Videographer/Editor
Filmed and edited basketball games, practices. maintained archive of footage.
Education and Training
University of the District of Columbia Washington, DC 09/06-12/06
Coursework in Business Administration
TEST College
Coursework in Computer Information Systems Alexandria, VA 06/02-12/04
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