Customer Service High School

Location:

Posted:

March 15, 2014

DANA T. ROBINSON

*************@*****.***

Skills and Qualifications

Customer service skills: routinely handled approx. 500 customer contacts daily (10,000 a

month), averaged lower than a .001 percent complaint rate and given "Employee of the

Month" award in second month or employment.

Ability to plan, organize and coordinate priorities in an expedient manner.

Accustomed to working under harsh weather conditions; easily lift and carry more than 50

pounds.

Proficient in computer skills, POS systems, word processing.

Education

CUNY/Borough of Manhattan Community College New York, NY

Major: Computer Information Systems Fall 2010 - Present

Associates in Applied Science degree

Crotona Academy High School New York, NY

Area of Study: Liberal Arts September 2006- January

2009

Regents Diploma

Professional Experiences

Au Bon Pain New York, NY

Salad Maker/Food Prep/Dishwasher June 2013-December 2013

Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.

Prepare food neatly, accurately, and in a timely way.

Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.

Wash dishes, glassware, flatware, microwave, and utensils all by hand.

Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad

bars.

AMC Movie Theater New York, NY

Crew Member March 2010 – February 2013

Worked in areas such as Concession, Kitchen, Box office, Guest Service and also as an Usher.

Operate cash register, handle money, and give correct change.

Placed and prepared food and beverage orders and served guests.

Responsible for preparing precooked foods.

Received and stacked store merchandise.