Customer Service High School

Karla Braford

**** ****** **** * ********, MN ***41 952-***-**** ******@*****.***

Targeting Accounting/Management Position

Objective: Seeking an opportunity to grow and utilize existing skills with a company where enthusiasm and

•

motivation are desired and rewarded qualities.

Valuable skills: Detail oriented, highly organized, great customer service skills, strong communication skills,

•

ability to multi task, and strong 10 key skills.

Software proficiency: Proficient with Microsoft Office (Word, PowerPoint, Excel, Outlook), WIntegrate, and

•

Reynolds; familiar with QuickBooks.

Experience

Billing / titling

Morries Automotive Group Minnetonka, MN April 2012 to Present

Bill car deals, floor and payoff vehicles, lien payoffs, pay warranties, warranty reconciliations, process dealer

•

trades, adjusting journal entries, cash receipts, customer refunds, cross training and titling.

Communicate through phone, email, and IM frequently. Proficient with Reynolds.

•

A/P Office Clerk

Production Tool & Mfg Plymouth, MN April 2010 to April 2012

Accounts Payable, process invoices, cash postings, enter jobs and purchase orders, bank reconciliations,

•

maintain refundable sales tax spreadsheets, clerical filing, answering phones, proficient with Microsoft Office

(Word, Excel, Outlook) and WIntegrate.

Sales / Support Associate

JCPenney Eden Prairie, MN October 2009 to July 2012

Pricing and signage, product pricing and inventory markdowns, sign maintenance and upkeep, advertising

•

changes, and inventory. Associate of the Month (December 2009).

Point of sale transactions, customer service, men’s suit measurements, store recovery, and training new

•

associates. Associate of the month (June 2012).

Office Clerk

Millennium Media Systems Chanhassen, MN August 2007 to October 2009

Accounts receivables, accounts payables, answer phones and customer inquiries, schedule appointments,

•

and clerical filing. Familiar with QuickBooks.

Education

Metropolitan State University – Minneapolis, MN

Business Management – Bachelor’s degree January 2012 to Present

Expecting to graduate in the spring of 2014 with a Bachelor’s degree in Business Management with

•

an emphasis in Accounting.

Normandale Community College Bloomington, MN

Minnesota Transfer Curriculum Associate of Arts August 2010 to December 2011

Graduated with Honors; Member of Phi Theta Kappa Honor Society.

•

Century College White Bear Lake, MN

Associates Degree Program – Accounting August 2007 to May 2008

Attended College for a year in order to gain additional job skills.

•

New Richmond High School New Richmond, WI

High School Diploma

• Graduated with Honors from New Richmond High School.

Require two Weeks Notice for Employment Availability

Contact this candidate