Customer Service High School
Resume:
Dominique Darshel Edmondson
Wilson NC 27896
******************@*****.***
Objective
In search of a position with growth potential where my discipline, positive attitude, professionalism,
untiring efforts and interest can be utilized
Summary Of Qualifications
1. Willing to assume responsibility, is self-motivated, and possesses a high degree of professional
integrity.
2. Well rounded, flexible team player, and has the ability to learn quickly.
3. Skilled in applying a logical, common sense approach to seeking practical solutions.
4. Well organized, inquisitive problem solver who enjoys challenges.
5. Communicate effectively when dealing with people of diverse interest and levels of authority.
6. Experienced in SAP applications
Work Experience
2009-Present Pharmaceutical Packaging Operator, Manpower/ Merck Contengency Worker, Wilson NC
Operate machines that package productsSupply machines with necessary packaging material
Assembly/disassembly of machinery
Cleaning of machinery
Using pallet jack
Maintain a clean safe work area
Comply with GMP and SOP regulations
2008- 2009 Customer Service Representative, Centralized Showing Services, Raleigh NC
Inbound & Outbound Call Center
Handle high influx of inbound calls
Assisted real estate agents and homeowners with appointments
Responded to customer inquiries and issues efficiently and professionally
Utilized multiple call center support applications to efficiently assist customers and agents
2007-2008 Data Entry Specialist, NC WRC/The Department of Agriculture, Raleigh NC
Sign agriculture farmers up for grants
Help agriculture farmers get reimbursement funds
Renewal of hunting and fishing license
Data Entry
Mail Clerk
Answer Telephone
2005- 2007 Customer Service Representative, Office Depot, Raleigh NC
Cashier
Answered telephone
Key orders
Inventory clerk
2004-2005 Machine Operator, Bruce Foods Inc., Wilson NC
Operate Machine’s that package foods
Supply Machines with necessary packaging material
Maintain a clean & safe work environment
Comply with GMP & SOP regulations
Checking expiry date of all packed and tinned items
2000-2005 Receptionist, Chan’s Accounting & Tax Service, Goose Creek, SC
Filed Tax Forms
Typed letters
Kept records of clients in a computer database
Answered multiline telephone
Performed necessary faxing and copying
Processed invoices
Provided excellent customer service
2002-2003 Dupree’s Academy, Goose Creek, SC
Tutored elementary school students with learning disabilities
Childcare provision for home schooled students
Paraprofessional for K-5 students
Skills
Typing (60wpm)
Data Entry (Alpha & Numeric)
Medical Terminology I
Education
2010-Present Wilson Community College, Wilson, NC (Major: A.S Science)
2005-2007 Wake Technical Community College, Raleigh, NC (Major: College Transfer)
2002-2004 Hunt High School, Wilson, NC (Allied Health Science I&II) (Nursing Assistant)
2000-2004 Hunt High School, Wilson, NC (High School Diploma)
Other Experience
Microsoft Excel
Microsoft Word
Computer Applications
Desktop Publishing
PowerPoint
Access
Highly experienced in SAP Applications
References
Available Upon Request
Contact this candidate