Customer Service Engineer

KEVIN M. CRIST

**** *. **** **., ***** Haute, IN, 47802 812-***-**** ********@*****.***

Active Secret Clearance

Senior Field Service Engineer

Highly ambitious and knowledgeable Senior Field Service Engineer skilled at installing and

repairing aircraft equipment and engines. Proficient in studying schematics, manuals, and other

specifications to determine installation procedures. Adept at interpreting maintenance manuals,

schematics, and wiring diagrams, utilizing knowledge of electronics, and using standard test

instruments and hand tools to repair equipment. Excellent communicator with the innate ability to

learn complex concepts quickly.

AREAS OF EXPERTISE

Customer Service ● Installation, Repairs, & Maintenance ● FAA Regulations

Research & Field Data ● Oral & Written Communication ● Drafting Reports ● Trouble-Shooting

Shadow 200 UAV System ● Solaris Operating Systems ● CNC Machines

PROFESSIONAL EXPERIENCE

AAI SERVICES CORPORATION, Hunt Valley, MD

Senior Field Service Engineer, 6/2009-Present

Maintains Shadow 200 UAV system and proficient in Solaris Operating Systems.

Assesses each project to ensure compliance with quality standards and to inspect for

technical accuracy.

Provides logistics for military units.

Proficient with COLTS

Previously deployed to OIF/OND and currently deployed to OEF.

Key Accomplishments:

Subject Matter Expert for Shadow 200 UAV System.

Designated lead employee for maintenance.

Designated Technical Inspector.

Designated Quality Assurance/Quality Control Manager.

PLANETECHS, Oak Brook, IL

A&P Mechanic, 1/2008-6/2009

Performed structural repairs on 737 aircraft, as well as, CRJ, ERJ, and EMB 120 aircraft.

Fabricates aircraft parts required to facilitate repairs.

Ensures compliance with FAA regulations.

Key Accomplishments:

Charged with monitoring and maintaining quality control.

GROV-AIR, LLC, Danville, IN

Assistant, 9/2006-1/2009

Assisted in the construction of the Vans RV Series aircraft.

Formed and fabricated aircraft parts and assembled aircraft skins.

TRI AEROSPACE, Terre Haute, IN

CNC and Manual Machinist, 9/2007-1/2008

Fabricated prototype turbine engine parts.

Executed tight tolerance machining.

Read and followed blueprints.

INTERNATIONAL AEROSPACE TUBES, Indianapolis, IN

CNC and Bench Machinist, 5/2005-8/2007

Fabricated and repaired turbine engine parts and provided engineering support.

Executed external grinding and worked with Bridgeport Mills and various lathes.

Formed aircraft tubing to fit fixtures and pressure tested assembled tubes.

Kevin M. Crist, Page 2

RAYTHEON AIRCRAFT SERVICES, Indianapolis, IN

Line Service Technician, 7/2003-5/2005

Fueled and defueled various aircraft.

Earned tow qualification and provided the highest level of customer service.

TRI INDUSTRIES, Terre Haute, IN

Fabricator & Resistance Welder, 6/2002-5/2003

Fabricated turbine engines and aircraft parts.

Operated CNC machines and maintained a clean and safe work area.

UNITED STATES MARINE CORPS, Palms, CA

Assistant Chief Cook, 7/1993-7/1997

Assisted in the preparation of 1500 meal per day.

Organized food and MREs for two field operations.

Responsible for maintaining equipment valued at $50K+.

EDUCATION

Currently Pursuing: Purdue University, West Lafayette, IN, Bachelor of Science, Aeronautical

Engineering Technologies, GPA 3.4

Vincennes University, Vincennes, IN, Airframe and Power Plant Certificate #3151729

Ivy Tech State College, Courses Related to Business Administration

MARINE CORPS TRAINING

Marine Corps Food Service Specialist School

Marine Corps Institute: Principals and Theory of Gas Turbine Engines

Marine Corps Institute: Marine Corps Leadership

Marine Corps Institute: Personal Finance

Marine Corps Basic Training

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