Engineer Manager

SADAF ABBAS

H ***,Circular west Road,

Pakistan Town,

Islamabad.

Mobile: +92-321-*******

E-mail: *****.***@*****.***

Pakistan Engineering Council Registered Engineer ELECT/25713

ITIL certified

JOB EXPERIENCE

Market and business Intelligence support(Jan 2013-present)

Ericsson Pakistan Pvt Limited

Responsibilities Include

. Bnet quarterly reporting.

. Region Market unit and Middle East vendors/operators news

analysis and entries in regional database.

. Adhoc tasks including the data extraction/analysis from

different sites.

Configuration Manager (Dec 2010-Present)

Ericsson Pakistan Pvt Limited

Services Delivery Support Experienced. (Project Document handling

and software management)

May 2008-Dec2010 (Ericsson Pakistan Pvt Limited)

Configuration Engineer (Document and software management)

Responsibilities Include

. Master Configuration Index Preparation

. Configuration Management Plan

. Delivery Baseline

. Product Structuring in Ericsson Tool

. Software versioning control and storage

. Usage of Eridoc, PRIM/GASK (Ericsson software usage for

document maintenance,Quality and system)

. QA

Worked as Configuration Manager on various Projects of Region Middle

East Asia (RMEA)

. Warid Telecom Pakistan(Phase 1-6)

. Mobil ink Pakistan (IN Swap)

. MTN Syria (Charging System)

. MTN Afghanistan(Phase 7and 8)

. Wataniya Kuwait (MSDP)

. Zain Jordan

April 2007-April 2008(Ericsson Pakistan Pvt Limited)

Asst Business Developer -Multimedia and system integration

Responsibilities include

. Pre Sales activities. Response of Request for

proposal/Information/Quotation

. Business Case Preparations for upcoming opportunities

. Statement of Compliance, Solution Document, Work Break down

Structure and Statement of work preparation

. Market Research and offering potential Ericsson Products to

operators

. Conducted technical and marketing Support on RFPs from all

telecom Operators in Pakistan

Majorly

> Ring Back tone Solution for Zong and Warid

> Automatic Device Configuration for ufone and Zong

> Mobile Advertisement for Warid and Zong

. Conducted technical Presentations to Warid, Zong and Ufone.

. Worked on Ericsson products and 3PP.

> Instant Messaging Solution

> Automatic Device Configuration

> Ring Back Tone.

> Mobile Advertising Solution

> Hosted Scenario of Value added services

. Worked on Ericsson based Processes tools

Trainings and Workshops -Multimedia and system integration

(Ericsson Pakistan Pvt Limited)

. Short term Assignment in Jordan

. Attended Hosting Value added products (VAS) Conference in

Sweden

. Project sales tool box in Islamabad

. Solution Integrators(SI) Campus in Bhurbun

. Communication Skills Training in Islamabad

. Workshop on Creating Magic in Selling in Islamabad

. Workshop on Technical writing Skills in Islamabad

. Presentation Skills In Islamabad

. Workshop on Empowerment in Islamabad

. ITIL certification Training in Islamabad

Awards and Recognitions

. Ericsson Long service Award on five Years Completion in

Ericsson Pakistan Pvt Limited

. Extra-ordinary Performance Award on Mobilink Intelligent

Network (IN) Swap Project as Configuration Support

Internship Experience

July2006 -March2007

. Ericsson Pakistan Private Limited

Ericsson Local Support department. Job Intern July 2006-

March2007

Worked on support Tool: SMS-service management System.

. Siemens Pakistan Engineering Company Limited

ICNS department July-Aug 2004

ACADAMIC BACKGROUND

B.Sc Engg (Telecom) Comsats Institute of 2002 -2006

Information Technology

Intermediate Islamabad College for 1998- 2000

((Pre-Engineering) Girls F-6/2,

Islamabad.

Matriculation Islamabad Model College 1996-1998

((Science) for Girls F-7/4,

Islamabad.

PERSONAL INFORMATION

D.O.B Dec 4th 1982

Skills Excellent Communication and

Presentation skills.

REFERENCES

Available on request

Contact this candidate