Customer Service Sales

Susan Parkin

** ****** ****

Aston

Sheffield

S*6 2AX

011*-*******

079**-******

************@**********.***

Personal Profile

A naturally friendly and approachable individual seeking a position in

Sales/Customer Service as in keeping with her substantial skills maintained and

experience in this area. She provides excellent team member qualities and can

be fully relied upon to work independently. With excellent time management,

communication and organisational skills and providing a good all round

awareness of health, safety and environmental practices she would be

considered an asset to any employer.

Key Skills

• Proficient in IT use (Microsoft packages)

• Customer Service

Employment History

The gaps within my employment history relate to periods of being both a home

maker, raising my family and caring for my elderly parents.

Retail Operative Operator Primark 2013-2014

• Till Operator

• Customer Service

• Visual Merchandising on the Sales Floor

Contact Centre Associate Webhelp TSC 2013-2013

• Taking Inbound Customer Calls dealing with enquiries, payments and

sales

• Customer Service

Receptionist JTF Wholesale 1999-2002

• Greet visitors and telephone callers and find out the nature of their

enquiry

• Operate telephone switchboards and consoles to connect, hold, transfer

and disconnect telephone calls

• Provide information to assist clients or refer them to appropriate contacts

• Arrange appointments for callers or for people working in the organisation

and keep records of these

• General filing, data input, operate photocopier and fax machine,

bookkeeping and banking as required

• Open and deal with incoming mail and organise outgoing mail and

postage

Receptionist DC Cook (Car Sales) 1989-1992

Receptionist Spencer Clark 1973-1984

Training and Qualification

OCR Level 1 Award in IT User Skills (ITQ) - 2011

OCR Level 2 Award in Customer Service (NVQ) - 2000

Education

I attended Aston Comprehensive School, Sheffield where I received 8 CSE

qualifications including Math’s and English. I also obtained RSA1 in typing

Hobbies and Interests

I enjoy reading and doing puzzles, I also enjoy more hands on activities such as

home decorating and gardening. I enjoy walking to maintain a good level of

fitness and also socialising with friends and family.

References

References are available upon request.

Contact this candidate