Customer Service Medical Assistant

Amanda Garcia**** Goliad RoadSan Antonio, TX *****Phone: (210)803-5120Cell: (210)459-7180E-Mail: **********@*****.*************** SummaryA?compassionate?team leader with 8 years of outstanding?customer service?seeking a<strong>?Medical Assistant or Medical Receptionist </strong>position that provides a challenging team environment and opportunities for professional growth. Skills<div div>Patient-focused careCommitted team playerBilingual PhlebotomyMS Windows proficientProficient in cash managementMedical terminology knowledgeTrusted key holder <div </div>Professional phone etiquetteExcellent communication skillsCustomer service-orientedFlexibleWorks well under pressureAppointment settingPayrollHIPAA complianceWork HistoryFebruary 2012 to May 2013Medi weight-Loss Clinic 78230, TXMedical Assistant - Receptionist <div div>Scheduled and accompanied clients to medical appointments.Monitored vital signs, such as blood pressure and pulse.Maintained accurate records of patient care, condition, progress and concerns.Maintained a clean, healthy and safe environment.Performed clerical duties, such as word processing, data entry, answering phones and filing.Collects patient specimens and data, including vital signs, input/output and other delegated measurements.Administered Injections, Blood draws, and EKGs. ?Monitored expiration of medical supplies and medications.August 2005 to September 2011Rios Masonry Company Mico, TXAssistant Manager Met all customer call guidelines including service levels, handle time and productivity.Adhered to all confidentiality requirements at all times.Promptly responded to inquiries and requests from prospective customers.Strong leader of customer support staff.Scheduled staff shifts Trained staff on operating procedures and company services.Updated customer orders from start to finish in an accurate and timely manner.Maintained up-to-date knowledge of product and service changes.Managed work flow to exceed quality service goals.Posted receipts to appropriate general ledger accounts.Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.EducationCurrent San Antonio College San Antonio, TXAssociate of Applied Science Nursing