AMITA SHAHNOOR MOMIN
**-** ******* *****, ***** York, Toronto M4A 1C4
Cell: 647-***-****
Email: **********@*****.***
PROFILE SUMMARY
Seeking a Data Entry Operator position where I can utilize my skills and
knowledge in a renowned organization
WORK EXPERIENCE
New Jubilee Life Insurance Company Ltd
Dec 2012 - Jan 2014
DATA ENTRY OPERATOR
. Perform general data entry using Microsoft excel and word.
. Input data into a variety of computer programs with pace and correctness
. answer phones and create notifications in the system
. Contact with internal and external customers
. PERFORMED DATA ENTRY-ALPHA AND NUMERIC DATA ENTRY TO ADD NEW RECORDS,
VERIFY, CORRECT, EDIT, AND CHANGE
. UTILIZED SCANNER, COPIER, TELEPHONE, FAX MACHINE, AND PRINTER TO PERFORM
TASKS
MACRO SUPERSTORE DECEMBER 2009 - NOV 2012
KARACHI, PAKISTAN
Customer Support Assistant
Serving customers on the register
Ensure that customers receive a quality service either face
to face or over the telephone and assist them in store when
required
Maintain responsibility for one or several sections of the
store as instructed by manager
Ensure standards on the shop floor are maintained in line
with company guidelines
Ensure the shop floor is replenished throughout the day
Ensure effective communication with the management team at
all times and collaborates with the co-workers to enhance
teamwork
Continually develop stock knowledge and promotions
throughout the store
Maintain excellent standards in the stockroom and ensure
all product is placed in order
All hanging stock must be on plastic hangers in stockroom
and wooden hangers on shop floor
Ensure delivery days are completed to the required standard
and new stock is available for replenishment on shop floor
before the store opens
Comply with all health and safety and loss prevention
guidelines
Complete other tasks as necessary to support the overall
store
STRENGTH AND SKILLS
. Able to work well independently and as a team and calmly under
demanding conditions
Believe in hard work and determination.
. Computer-literate
. Typing Speed: 50 WPM
. Dedicated, professional attitude, mature, willing to work
. Good oral and written communication
. In-depth knowledge of mathematical calculations, balance and
reconcile figures
. Hands-on experience in establishing and maintaining continuing
customer relationships
. Demonstrated knowledge and understanding of organizational policies,
procedures and systems
. Demonstrated proficiency in PC applications such as MS Word and Excel
ACADEMIC EDUCATION
. Bachelors in Arts
2007-2009
UNIVERSITY OF KARACHI, PAKISTAN
. H.S.C-COMMERCE
2002-2004
GOVERNMENT PREMIER COLLEGE, PAKISTAN
. S.S.C (COMPUTER SCIENCE GROUP)
2001-2002
METROPOLITAN ACADEMY, PAKISTAN
REFERENCES
Evidences will be furnished upon visit ardent