Project Manager Customer Service

A m b e r E . H u g h es

*** ********* ** **** ******, NJ 07052 973-***-**** ***********@*****.***

C a r e e r Go a l: P r o j ec t Coo r d i n a t o r / Assis t a n t P r o j ec t

M a n age r

Professional, well spoken Project Management Graduate with 5 years of Project Management Assistant

experience within the Construction/Energy industry. Advanced understanding of customer needs with

d iligent attention to detail. Welcomes any new challenges or training that the industry may have to offer.

P ro jec t M a n agemen t S k i l l s

Time/Risk Management

Windows: Vista & 07 MS

s kills

MS Access/Project Outlook/PowerPo

Salesforce/CRM Software

MS Word/Excel int

10hr OSHA Certified

Blueprint

Reading

E x pe r ie nce

WILLDAN ENERGY SOLUT IONS, Manhattan, NY

Project Coordinator, 2010 to Present

● Works closely with field operations to establish new customers and verify account information.

● Evaluates project submittals from subcontractors for accuracy.

● Processes subcontractor invoices and debit memos for accounting.

● Mediates customer complaints to ensure that problems are resolved within a t imely manner with the

best solution possible.

● Schedules daily jobs for field operations based on availability and location

NEW JERSEY TURNP IKE AUT HOR I TY, Woodbridge, NJ

Part-Time Toll Clerk, 2004 to 2013

● Greeted patrons in a friendly manner and provide directional assistance.

● Handled monetary t ransactions while maintaining accuracy.

● Trained new employees with toll clerk tasks.

EASTERN SIGN I N D USTR I ES, I rvington, NJ

Estimator/Assistant Project Manager, 2008 to 2009

● Estimated cost effective quotes without comprising the quality of products produced.

● Effectively managed projects by promptly executing customer needs and deadlines.

● Maintained clientele relationships by responding to their needs in a t imely fashion.

ENV IRON MENTAL CONTRACTORS I NC, West Orange, N J

Administrative Assistant, 2006 to 2008

● Worked with estimating department to produce timely quotes by gathering pertinent information

needed on any particular project.

● Maintained clientele files using an online database which helped to keep all information structured.

● Provided customer service support in a pleasant and professional manner.

● Scheduled and coordinated appointments for supervisors of various departments.

E d uca t io n

Colorado Technical University

B .S. Project Management, Sept. 10

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