Yuka Suzuki
****-** ********* ***. *******, Ontario . M2N 7A2
Mobile: [647] 706-8518
E-mail: ****.*.******@*****.***
WORK EXPERIENCE
Administrative/Accounting Assistant, Kinka Family Inc.
Toronto, Ontario - May 2013 to Present
Administration, filing and organization, data entry
Inbound and outbound calls to clients and prospects
Sorting various applications, invoices, receipts and other documents
Assisting head accountant's bookkeeping
Using QuickBooks to book, maintain the employees and vendors
Responsible for bookkeeping for an education service agency which the
company owns.
Preparing pay cheques for more than 120 staff from owned restaurants
Strong use of Microsoft applications: Excel, Outlook
Strong use of various SNS to update promotions, events, pictures for
the restaurants
Responsible for bookkeeping 4 of restaurants' daily sales summery
Travel Consultant, American Express International.
Toronto, Ontario - October to April
Responsible for taking a lot of incoming calls from high-valued
card holders
Consulting their travel plans, offering suggestions and providing
quality services to make reservations and arrange their travel
schedules
Handling difficult requests and taking care of high-valued card
holders with superior care
Communicating and negotiating with suppliers such as Hotels in North
and South America
Responsible for having clients' individual information on a Amex
database under high security
Learn about new promotions, products and services that frequently
changed and provided to clients
Perform under pressure to perform and maintain consistent productivity
Responsible for data entry of clients' conversation history or their
requests details.
Data Entry and Management, Canada Revenue Agency
Ottawa, Ontario - Contractual: March 2012 to June 2012 and April 2011
to June 2011
Responsible for data entry of tax form statements into the CRA
database
Handling incoming and outgoing process flow of over 100 client
profiles per day
Adherence to Canada Revenue Agency policies and procedures
Perform under pressure to perform and maintain consistent productivity
Junior Statistics Clerk, Statistics Canada
Ottawa, Ontario - June 2011 to November 2011
Data entry quality control, editing and cataloging.
Providing office administration and clerical support
Accessing and processing confidential information related to employees
and client files.
Reporting and filling respondent complaints of enumerators.
Sending action requests to appropriate departments.
Researching respondent information in the CHL Statistics Canada
database and Standalone Geography tools (G-stat).
Provide technical support to respondents including browser, cookie,
Java Script and SSL encryption configuration.
Converting and Processing of the Canadian Census.
Product Marketer, Nishino Wholesale Co.
Osaka, Japan - November 2008 to March 2010
Administration, filing and organization of thousands of toy products
Create product introduction flyers for clients and send them via Email
or Fax
Responsible for over 100 retail stores and approximately 50
corporations
Strong use of Microsoft applications: Excel, Outlook
Active marketer of Nintendo products such as video games, and figures
Inbound and outbound calls to clients and prospects
EDUCATION: Secondary Diploma from Mejijo High School
Took bookkeeping and QuickBooks course at Toronto District School
Board
SKILLS
Ability to work well under pressure and fast-paced as well as in a
team environment
Goal oriented, and hard work ethic
Languages:
English - Advanced reading, writing, and oral interaction (CCC)
Japanese - Fully Fluent
Operating Systems:
Proficient in: Windows
Software Packages:
Proficient in: Microsoft Applications (Excel, Word, Powerpoint)
Proficient in: QuickBooks 2013
REFERENCES
Available upon request