Customer Service Sales
Resume:
Can be reached at:
**********@*****.***
Reference
are
available
upon
request
Farrah Mae Viudez
H ighlight of Skills:
I have a positive attitude and am eager to take on new experiences
o
I am persistent and motivated I communicate well and am able to interact well with others I have a
o
lot of customer service skills due to my experiences
I manage my time well, can concentrate on multiple things at once I am very organized and
o
punctual with assignments I am trustworthy, responsible and has good teamwork skills
E ducation:
Current Student at Sheridan College- Business Administration- Marketing
o
Previous student at University of Toronto joint with Sheridan College- Arts and Arts History 2 years
o
W ork Experience:
Sales Associate July 2012- present Magnolia Sterling Silver Jewellery
Key holder
o
One of the senior Sales Associate
o
Opening and closing store
o
Setting up visual merchandising in placement of jewelry
o
Worked in a competitive bonus structure on top of wages
o
Helped with customer complaints and concerns
o
Well equipped with knowledge about the stones, designs and interesting fact about the jewelry
o
Motivated co-workers on completing work related goals
o
Top seller for ten months; six consecutive.
o
Cashier/ General Help August 2008- October 2013 McDonalds Corporation Dorval Crossing
Taking orders, handle money at the till
o
Clean during and after store hours
o
Trained in a fast paced environment
o
Take drive-thru orders
o
Provide customer assistance when needed
o
Open and close the store weekly
o
Customer Help and Greeter April 2010- August 2010 Bath & Body Works
Aiding customers in finding products that meet their needs
o
Greeted customers, on-call cashier
o
Marketed specific brands of soaps, aromatherapy products and lotions
o
Can be reached at:
**********@*****.***
Reference
are
available
upon
request
Volunteer Experience:
Tour Guide February 2009 & 2010 St. Ignatius of Loyola
Explained the different pieces of art, what their concepts and meanings were and the time-line and
o
progression of the students work at the Loyola Annual Art Show to spectators
Teaching Assistant January 2009- May 2009 St. Ignatius of Loyola
Worked as a non- paid tutor for ESL students
o
Provide assistance in improving their social esteem
o
Recreational staff October 2008- October 2009 The Waterford Retirement Residence
Provided recreational help for senior citizens at a regency care residence
o
Handled and served food, cleaned, locked up recreation room
o
Set up activities for the seniors to take part in.
o
Currently a part of Runway for Hope Sheridan
Aims to put on an annual student-run fashion show with all profits donated to a local cause in our
o
community.
A ccomplishments:
Smart Serve Certificate
o
Level 1 CPR training certification (renewing in the coming year)
o
Successfully completed Income Tax Preparation level 1 program Certified by H&R Block
o
W ork Term Capabilities:
Deployed InDesign, Photoshop, Dreamweaver, Excel and PowerPoint to make design collateral
o
Report Writing, Financial Analysis, Research process
o
I enjoy the analysis and planning contributed into making professional business to business sales
o
presentation
Develop a marketing promotional plan for a given product or service
o
Utilize spreadsheet for financial analysis as well as can utilize pro-forma financial statements and
o
budgets
I work well with graphics, design and am overall creative
o
Paint and draw with different kinds of medium
o
I have a passion in selling and persuading
o
Contact this candidate