Customer Service Sales

[ Type text]

N aoko Jackson

Address :***-** **** *** ******** NY 11354

TEL) 347-***-**** E-Mail)************@*****.***

O BJECT IVE :

A career advancement utilizing skill, knowledge, and experiences gained in

i nternational shipping Industry. A challenging position will be highly desirable to continue

p rofessional growth.

S UM MARY OF QUAL I F ICAT IONS

~ E xperiences and knowledge of working at NVOCC and Carriers for Import and Export

(Ocean and Air)

~ Various connections with multi Carriers, Trucking companies, co-loaders shippers and

suppliers.

~ Read Service Contract, Quote to customers, (air, ocean, oversized, reefer)

~ Experience in all aspects of shipping line export and import documentation,

C ustomer’s service functions as Car rier side and Freight forwarder side.

~ Mul tilingual in Japanese.

~ People oriented, self-motivated, and productive with minimal guidance.

~ Certification for Hazardous material

~ Certification for Indirect air carrier

~ Fish and Wildlife clearance / Legalization/ Registration for compliance

E XPERIENCE

5/2013 ~ 12/2013

K International Transport New York, NY

Pricing, Operation and Customer service

Import and Export Cars, Bus, and Construction machineries such as CAT, Komatsu etc

v ia RORO and Container, If needed, provide dismantle units

Negotiate rate with Carrier, Co-loaders and Car Carriers, t rucker

Quote to customers

Comply with US Export and Overseas regulations

2/2008~ 9/2012 Yusen Air & Sea Service, Garden City NY

Assistant Manager for Business Development

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Dedicate to expand ocean business, Conducting ocean operational and sales Seminar to

S taff.

Developing Rate system (Cargosphere) Negotiate Rate with Car riers and Co-loaders.

Upgrading FMC license. Financial planning for Ocean Biz

Educate Sales and Operation with compliance and rules and regulation ( ITAR, EAR, DEA,

F & W l icense etc)

6/2006~ 2/2008 Barthco International Franklin Square, NY

Export Supervisor

Ocean and Air including Legalization, Rate quotation, US Fish and wildlife, process

documents

Process Import documents and send ar rival notice

Sales to develop and expand export business

Handling DEA Permit, Export document including filing AES etc

Verify Hazadous material documents to sign off

1/2001 -- 5/2005 HANJI N SHIPPING CO., LTD. Tempe, AZ

Outbound Documentation Representative

Current duties as below: Manifest bills of ladings for

L GB and SFO account. (Vol. 80-120 per week)

Loading port out of East coast to all destinations.

EDI upload when supervisor is not available

E xperiences in past with reporting Oakland wharfage to

T TI in Oakland.

E DUCAT ION

ESL Completion Seattle Central Community College

Seattle, WA.

AA English Completion Fukuoka Jo-Gakuin Junior College

Fukuoka, Japan

Graduation Saga-higashi-Prefectual H igh School

Saga, Japan

R EREFERENCES

References available upon request

Contact this candidate