Medical Manager
Resume:
Janine P. Gross
Washington, D.C. *****
202-***-**** cell 202-***-**** home
AIM: To provide professionalism and excellence in customer care and
administrative support to the staff of a professional office.
WORK EXPERIENCE:
Howard University Hospital
Washington, DC 2008-2013
Receptionist
Perform various administrative duties to support several doctors in a
fast-pace Plastic and Bariatric Medical Unit. Primary duties include:
answering phones, scheduling appointments, writing referrals, preparing
patients for medical care, collecting patient financial information,
ensuring availability of proper medical records and reports for
doctor/patient procedural visits. Create patients charts, scan and input
data into scripts system, retrieve pathology reports, order
prescriptions, obtain authorizations and schedule appropriate medical
procedures. Implementing financial duties by collecting, preparing and
depositing copayments, reconciling charges, batch charges, and accurately
code fee tickets icd9 and CPT's.
Dr. McNair 2006-2007
General Family Dentistry
Washington, DC
Receptionist/Dental Assistant
As a dental assistant I worked for a dentist in private practice.
Conducted patient exit interviews and billing, retrieved patient data
used Dentrex and other software to analyze treatment plan and scheduled
appropriate follow-up visits. Performed administrative duties such as
greeted patients, managed telephones and scheduled routine appointments.
Also, trained new employees and monitored their developmental progress.
Prepared dental facilities for patient care, sterilized instruments,
organized and arranged dental trays. Prepared patient's for dental
procedures by taking digital x-rays with Schick dental imaging system,
polished and cleaned teeth. Prepared patient's for anesthesia using
topical gel and preparing temporary crowns and bridges. Filled teeth and
built-up broken teeth using resin filling materials. Systematized dental
cases for laboratory work, in and out of the lab.
.
Washington Hospital Center
Washington, DC.
As an intern I worked as the front office manager in the private office
of a General Surgeon. I supported the physician by performing
administrative task: answered the phone, transcribed doctor's notes,
retrieved, collated and filed patient records, as well as monitored,
maintained and controlled the use of each file while in-use. And I
processed patient's payments for services and prepared files for
insurance claims.
TRAINING:
. Medical terminology
. Medical law and ethics
. Patient care and communication
. Clinical assisting and pharmacology
. Medical insurance, bookkeeping and health sciences
. Laboratory procedures
. Interact with patients Current procedural coding
. Diagnostic coding
. MS Computer skills
EDUCATION:
. Parks College, 2005, Tyson's Corner, Virginia
. Medical Assistance Training Course, 6-months, complete June 2010
. Prince Georges Community College: Presently an undergraduate student
studying Business Administration.
REFERENCES:
Dr. Henry Paul MD
Dr. Denia Tapscott MD
Christine Webb
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