Customer Service Manager

**** ***** ****** ** *** Vegas, Nv ***** (C)# 661-***-**** (E) ***********@*****.***

Mary Costelloe

S ummary

Dedicated and focused professional individual who excels at prioritizing,

completing multiple tasks simultaneously and following through to achieve

project goals. Seeking a role of increased responsibility and long term

commitment.

E xperience

01/2009-11/2013 DrFloras LLC San Marcos,Ca

C ustomer Service Supervisor

Handled all online and telephone customer service complaints

Handled incorrect customer returns and incorrect charges

Processed order returns and credit card refunds

Accounts payables and receivables

Product fulfillment and inventory

03/2001-12/2008 Mike Costelloe Electric Tehachapi, Ca

O ffice Manager

Handled all payroll and accounts payables/receivables

Handled all bank deposits and reconciliations

Handled all inventory for ongoing job sites

04/1990-02/2001 Warner Bros Studios Burbank, Ca

S enior Production Accountant

Created budgets for television productions

Made all changes to budget and tracked all ongoing costs

Handled all payroll, accounts payable, and all petty cash accounts

03/1989-04/1990 Warner Bros Studios Burbank, Ca

A ccounts Payable Clerk

Handled all matching of invoices to purchase order

Heavy data entry of invoices

Handled all pre-issue checks and secured signatures from managers

E ducation

09/1972-06/1975 Verdugo Hills High Tujunga, Ca

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