NW
STREET
Apt
D-
***-
**6-
0164
Lauderdale
Lakes
Fl,
***************@*****.***
Chedelie
Montis
Objective-
A
diligent,
self-
motivated
and
resourceful
college
student
who
is
seeking
for
the
post
of
customer
service
representative
and
receptionist
in
a
well-
organized
company
that
utilizes
my
skills
in
a
proper
way.
Highlights
of
qualifications
● Highly
skilled
in
representing
employer
intelligently
and
professionally.
● Sincerely
enjoy
working
with
people,
in
person
and
over
the
phone
● Excellent
verbal
and
written
communication
skills
● Superior
telephone,
customer
service,
and
commuter
skills
● Ability
to
deal
with
difficult
task
and
customers.
● Remarkable
ability
to
analyze
reports
and
solve
problems
● Over
five
years
of
experience
in
customer
service
field.
Experiences
Sales
Associate:
Nine
West,
Nautica,
and
Banana
Republic
● Helped
consumers
with
general
promotions
in
store
and
all
store
products
● Stocked
all
the
products
on
the
shelves
in
well
manner
● Recognized,
priced
and
stored
merchandise.
● Handled
all
the
complaints
from
customers
with
sensitivity
Customer
service/
Sales
Representative:
Convergys,
Tamarac,
Fl
● Conducted
over
1000
calls
per
week
to
promote
products,
resulting
in
high
rate
of
returns.
● Developed
an
Effective
phone
selling
technique
involving
1. Listening
carefully
for
key
concerns
of
the
customer
2. Representing
the
company
in
a
positive
light.
● Categorized
leads
according
to
the
customer
response
for
future
use
by
the
company,
and
registered
key
information
into
online
database
system.
Languages-
Proficient
in
spoken
Creole,
English,
currently
learning
French
Education
Diploma,
Boyd
Anderson
High
school,
Lauderdale
lakes,
Fl
Attending,
Diagnostic
Medical
Sonographer,
Broward
College,
Davie,
Fl