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Sales Customer

Location:
Fort Lauderdale, FL
Posted:
March 12, 2014

Contact this candidate

Resume:

****

NW

**

STREET

Apt

D-

*** *****

***-

**6-

0164

Lauderdale

Lakes

Fl,

***** *-

mail

***************@*****.***

Chedelie

Montis

Objective-

A

diligent,

self-

motivated

and

resourceful

college

student

who

is

seeking

for

the

post

of

customer

service

representative

and

receptionist

in

a

well-

organized

company

that

utilizes

my

skills

in

a

proper

way.

Highlights

of

qualifications

● Highly

skilled

in

representing

employer

intelligently

and

professionally.

● Sincerely

enjoy

working

with

people,

in

person

and

over

the

phone

● Excellent

verbal

and

written

communication

skills

● Superior

telephone,

customer

service,

and

commuter

skills

● Ability

to

deal

with

difficult

task

and

customers.

● Remarkable

ability

to

analyze

reports

and

solve

problems

● Over

five

years

of

experience

in

customer

service

field.

Experiences

Sales

Associate:

Nine

West,

Nautica,

and

Banana

Republic

● Helped

consumers

with

general

promotions

in

store

and

all

store

products

● Stocked

all

the

products

on

the

shelves

in

well

manner

● Recognized,

priced

and

stored

merchandise.

● Handled

all

the

complaints

from

customers

with

sensitivity

Customer

service/

Sales

Representative:

Convergys,

Tamarac,

Fl

● Conducted

over

1000

calls

per

week

to

promote

products,

resulting

in

high

rate

of

returns.

● Developed

an

Effective

phone

selling

technique

involving

1. Listening

carefully

for

key

concerns

of

the

customer

2. Representing

the

company

in

a

positive

light.

● Categorized

leads

according

to

the

customer

response

for

future

use

by

the

company,

and

registered

key

information

into

online

database

system.

Languages-

Proficient

in

spoken

Creole,

English,

currently

learning

French

Education

Diploma,

Boyd

Anderson

High

school,

Lauderdale

lakes,

Fl

Attending,

Diagnostic

Medical

Sonographer,

Broward

College,

Davie,

Fl



Contact this candidate