Sales Engineer
Resume:
**************@*****.*** 201-***-****
Hugo Hernandez **************@*****.***
Summary
Can read/write/speak English as well as Spanish
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Can read and follow diagrams and schematics
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* *ears Field Service Experience / 7 Years as a Technician
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Experience repairing home appliances and computers
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Excel in troubleshooting electronics and components
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Soldering experience 6+ years
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Knowledge of various test equipment including the digital and analog
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oscilloscopes, multimeters, signal generators as well as other equipment
Mastered 10+ sorting machines and serviced them world wide
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Extensive computer knowledge including all versions of Windows and some
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flavors of Linux
Knowledge of electronics, graduated from ITT Tech as valedictorian
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Enjoy staying up to date with current technologies and equipment
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Enjoy repairing electronics and computers in my free time
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Professional Experience
Liberty Science Center - Exhibit Tech Jersey City, NJ April 2013 –
Feb. 2014
Open and close the exhibit floors from day to day
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Repair, maintain and install exhibitions
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Work with vendors and designers to find the best way to solve any problems or
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repairs
Repaired 2 exhibits previously down for over 2 years
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367 Grove St Laundromat Co-Owner - Technician August 2011 –
Oct. 2013
Repair commercial washers and dryers as needed
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Program washers and dryers for settings changes
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**************@*****.*** 201-***-****
Repair igniters and computers individually for spare parts
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Performed repair work and programming on coin changer
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Performed basic plumbing to the machines and bathroom
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Cleaned vents and exhaust fans on machines and building
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Microsoft Store – P.A. Huntington Station, NY August, 2012 – March
2013
Hired as contract help to open a new location
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Assist with customer training
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Assist customers with finding the right solution for their needs
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Help with any customer issues as well as help them set up their
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new equipment and teaching the basic functions
Work with the customer one on one to train them on different
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programs or functions
Satake USA– Field Service Engineer, Stafford, TX July, 2006 – July
2011
90% Travel time logged world wide
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Trained customers both on location and over the phone
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Worked on various models of Machines, installing, updating and repairing
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Worked with several representatives in other countries as well as other branches
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of Satake USA to help service, install and upgrade the machines
Trained techs from other countries on operation of the ScanMaster models as
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well as how to sort different products and how to train the customer’s operators and
maintenance personnel
Helped create training and maintenance material for Pelletscan
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Radio Shack – Sales Associate, Houston, TX 1998-2001, 2004-2006
Helped maintain the store clean and organized
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Assisted customers with sales and returns as well as resolve customer problems
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Worked on store projects like connecting the entertainment sections as well as
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special displays
Stayed up to date and learned new products and taught selling points to other sale
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associates
Software Skills
Microsoft Word, Excel, PowerPoint, One Note, Outlook
Microsoft Windows 3.1, 95, 98, ME, 2000, XP, Vista, 7,8, 8.1
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**************@*****.*** 201-***-****
iOS X, Linux, Can type 45wpm
Education
Associates in Electronics – ITT Tech, Houston, TX 2006 Valedictorian
Worked with analog and digital oscilloscopes
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Worked on signal generators, function generators and other
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equipment
Learned analog and digital circuits
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Learned to read schematics
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Learned basic programming on Microsoft Visual Basics
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