Customer Service Medical Assistant
Resume:
Hilda Escudero
**** **** *** *** *****, Ca ****6
Phone: 619-***-**** Cell: 619-***-****
E-Mail: ********.*****@*****.***
Mar 11, 2014
RE: Medical Receptionist Position
To whom it may concern,
I read with interest your posting for medical receptionist position for your office. I believe I possess the necessary
skills and experience you are seeking and would make a valuable addition to your company.
As my resume indicates, I possess over 9 years of progressive experience in customer service and 3 years in the
medical field as a medical receptionist. My professional history includes positions such as medical assistant and
receptionist at the Ear and Balance Medical Office also as receptionist at North Coast Cardiology with some medical
assistant duties.
Most recently, my responsibilities as receptionist at North Coast Cardiology match the qualifications you are seeking.
As the receptionist, my responsibilities included professional interaction with patients, scheduling experience, and
bilingual in English and Spanish. I assisted in the successful completion of insurance eligibility and obtaining of
authorizations. My supervisor also relied on my ability to uphold a professional appearance treat patients with utmost
respect and courtesy.
I have attached my resume for your review and I look forward to speaking with you further regarding your available
position.
Sincerely,
Hilda Escudero
Hilda Escudero
2955 Wasp Way San Diego, Ca 92106
Phone: 619-***-**** Cell: 619-***-****
E-Mail: ********.*****@*****.***
Professional Summary
Seeking a full time Medical Receptionist position with a successful medical office utilizing patient service skills,
clerical abilities, and front desk experience to ensure the efficiency of the facility and proper care of the patients.
Skill Highlights
• Over 9 years' experience customer service
•
• Highly skilled in greeting patients and
3 years' experience as a medical receptionist
visitors in a courteous and obliging manner
• Experienced medical receptionist with a
• Bilingual in English and Spanish
sensitive, caring, and professional attitude
•
toward staff, patients, and their families Quick learner, calm, and level-headed under
• duress
Knowledge of answering telephone,
•
monitoring and directing calls, taking Excellent verbal and written communications
messages, and providing information skills, highly organized, and effective in the
• coordination of critical office projects
Experience with HMO/PPO/POS insurances
• Experience with electronic medical records
Professional Experience
Receptionist/Medical Assistant
February 2014 to Current
Ear and Balance Medical Clinic-Hillcrest, Ca
• Welcomed patients, families, and visitors
• Check in/out patients
• Verify and fill essential information in medical records
• Confirm appointments, maintain appointment schedule, and obtain referral information
• Verify insurance coverage and authorizations
• Room patients, prep rooms, assist Dr. when needed, and sanitize medical instruments
• Utilize multi-line phone, fax, copy machine, etc.
Receptionist/Medical Assistant
September 2011 to February 2014
North Coast Cardiology-Encinitas, Ca
• Welcomed patients, families, and visitors
• Check in/out patients, collect co-pays, and balance on accounts
• Register new patients and fill essential information in Athena EMR system
• Confirm appointments, maintain appointment schedule, and obtain referral information
• Verify insurance eligibility and obtain authorizations when required
• Applied and educated patients on holter monitors, event monitors, performed EKG's, and INR's
• Utilized multi-line phone, fax, copy machine, etc.
Medical Assistant/Receptionist
June 2010 to June 2011
Center for Venous Disease-El Paso, Tx
• Roomed patients and obtained patient vitals
• Prep patients and performed sterile procedures
• Educated patients on procedures and post procedure care
• Measured patients for stocking hoses and assisted in putting them on
• Utilized multi-line phone, fax, copy, etc.
• Checked in/out and scheduled patients
• Worked with paper charts and EMR system
Education and Training
Bachelors :Health Care Administration with Emphasis on Management
University of Phoenix -San Diego, Ca
2012- present
Certificate of Completion: Medical Assistant
Kaplan College-El Paso, Tx
2010
References upon request
Contact this candidate