Customer Service, Receptionist, High School Diploma, College Student

Sarah Martinez

***** ******** **. ****, ** ***** 832-***-**** ***************@*****.***

Objective

Effectively builds relationships with customers and co-workers

Able to adapt to change in the workplace

Utilizes the available time to organize and complete work within given deadlines

Maintain a clean and safe work environment

Care of the customers’ needs while following company procedures

Preferably looking for a job in the medical field, need 6+ months working in a patient care setting for college courses

Self-sufficient and proactive

Education

aas in progress lone star college

Minor: Sonography/Ultrasound Technician

Related coursework: Basic college courses

diploma june 2010 cypress springs high school

Skills & Abilities

Communication

Team player, can communicate with all of my fellow associates and customers in a respectful and encouraging manner.

Ability to listen, comprehend and act on what needs to be done.

Communicates with the team to have positive outcomes.

Problem analysis, use of judgment and able to solve problems efficiently.

Organizational and customer service orientation.

Leadership

Can work creatively and resourcefully with little supervision.

Taught and trained new coming associates successfully.

Implemented new skills learned; to my daily work ethic.

Analytical thinking, planning.

Accuracy and attention to details.

Tolerant and flexible to different situations.

Experience

member service associate sam’s club april 2013-present

Helps members in returns and any questions about our store and membership accounts

Answers incoming calls and directs the call to appropriate destination

Makes new and updates existing memberships

Takes payments on register and occasionally cashiers for front end

Tax exemptions and filing

Maintain a clean and organized work place

receptionist audio viual network may 2009-august 2009 (summer job)

Greets customers

Answer incoming calls and make outgoing calls

Set up appointments

Mail-outs; brochures, invitations etc.

Filling paperwork

Sends emails and set up payroll accounts

REFERENCES:

Eduardo Moreno 832-***-****

Marcos Torres 281-***-****

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Frank Coronado 713-***-****

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