Abigail Ruiz Solis
San Diego, CA 92113
********@*****.***
Education: Bakersfield High School
Bakersfield, California
Graduated
San Joaquin Valley College
Bakersfield, California
Registered Medical Assistant
2011 to present
Employment:
SDSR
San Diego, CA
Front Desk Supervisor
Open office daily. Print up schedules for 9 different
departments. Greet each patient and send them back to
treatment with their treatment card. Answer all incoming
phone calls. Schedule patients accordingly and distribute.
When new patients arrive, give them all needed
paperwork to process new patient. Process insurance
information. Keep track of 5 various spreadsheets for
management. Ensure all patients are processed properly.
Take all payments and log them accordingly. Upon
closing, ensure all treatment cards are filed back. Process
all payments taken that day and process payment sheets.
Fax all spreadsheets to appropriate management. Attend
a daily meeting to prepare for day. Cover any position
that needs coverage. Prepare schedules for front office.
Authorize time off requests for front office. Translate for
Spanish speaking patients throughout the office. Answer
multiple line phone systems. Process approximately 900
patient visits per week. Extremely high volume office.
2005 to 2011
Dr. Kircher
San Diego, California
Operations Director
Patient Coordinating– Handle all evening and weekend
calls via cell phone and schedule them for consults during
weekdays. Answer all incoming calls and schedule
patients as needed. Handle any problems dealing with
patients. Handle all QME reports, workers compensation
reports and personal injury reports using Dictaphone.
Verify coverage for patients. Prepare patients for x rays
and assist in processing digital x rays for doctor. Give
patients tour of office and explain spinal decompression
therapy along with all other therapies to patients prior to
consult with doctor. Talk to patients about EOB and
follow up on denied claims. Start patient on therapy
using electrical stimulation, ultrasound, laser light
therapy, horizontal therapy, aqua therapy, intersegmental
traction. Help elderly patients with transportation needs.
Financial Coordinating– Handle all new patient
financing using Care Credit, Chase Health, Surgery Loan,
Enhance Financing and in home financing programs.
Process financing from beginning to end. Collect monies
for in home financing. Handle all refunds when
necessary. Handle all cash and/or credit card payments.
Mail out monthly invoices to all in house financing
patients. Call on late payments and send out
corresponding letters.
Marketing/Event Coordinator Take care of all
marketing advertising, shows, commercials and in house
printing of all patient information including brochures.
Go to all county shows and bring new patients into office.
Talk on radio about spinal decompression. Arrange
everything for commercials including testimonials.
Translate all patient material into Spanish. Translate for
all Spanish speaking patients. Update all patient forms.
Keep database current on all new patient, all perspective
patients from shows, incoming calls and commercials.
Follow up on all perspective new patients until they come
in for a consult. Send out information on all website
patients and track on database. .
Miscellaneous – Handle all externs and their schedules
and training. Work with Photoshop for all our advertising
and brochures. Input all appropriate information into
Chiro8000. Ensure copier has all cartridges in stock and
keep track of usage meter along with mail station. Type
75 words per minute, bilingual, Dictaphone, Chiro 8000
and Photoshop experience. Keep testimonial books and
testimonial wall updated.
Reason for leaving: Dr. went bankrupt and lost business
2000 to 2005
Pogg Design Group
San Diego, California
Executive Assistant
Handle all incoming calls. Take appropriate paperwork
and plans to court and obtain permits. Send out all drafts
as needed and on a timely basis. Arrange schedules and
appointments for 6 architects. Handle all sensitive
material appropriately, confidentially and promptly.
Reason for Leaving: Went out of business
References: Excellent upon request
Abigail Ruiz Solis
__
2826 Boston Avenue
San Diego, CA 92113
********@*****.***
I am responding to your posting of Receptionist position on Craigslist. I believe, I
possess the necessary skills and experience you are seeking and would make a
valuable addition to your company.
As my resume indicates, I have over 15 years progressive experience in the medical
field. My professional history includes positions such as Administrative Assistant
as well as Medical Front Desk.
I am looking to obtain a position where I can utilize my skills and experience to
benefit my employer and grow with the company. I want to acquire the position of
receptionist with my utmost dedication and experience in this field of both front and
back office.
I have attached my resume for your review. I look forward to speaking with you
further regarding your available position.
Respectfully,
Abigail Ruiz Solis