Customer Service Management

To whom it may concern:

As a Purchasing Agent, I was pleased to learn that a Purchasing job was opened within your organization. I have superior management and business skills and am looking to bring these qualities into the manufacturing industry.

I bring with me a Associate degree in Business Degree with emphasis in management and accounting, along with nearly fifteen years of experience in specialty in the Purchasing Department. This experience has helped me to perfect numerous skills and knowledge of Purchasing and expanding my product knowledge. In this capacity, I continue to prove myself as a skilled and knowledgeable professional capable of overseeing the day-to-day operations

of a successful business . I have experience in areas of Purchasing, Accounting, Engineering, Customer Service, Staff training, Supervision, inventory control, and safety. I am confident that my experience, skills, and education will bring something diverse and valuable to the manufacturing dynamic of your organization.

I look forward to hearing from you soon. Please contact me at 931-***-****

Sincerely, Mitzi Hamlett

Mitzi Hamlett

2226 Rebecca Dr.

Pulaski Tenn. 38478

Home 931-***-****

Cell 931-***-****

Education: Associate Business Degree

2 year Industrial Technology

2 year Electronic Degree

Team member of the QCC Member of V-Fast Warehouse

Experience:

Buyer: Twin City Fan Clarage, July 2012 to present

Develop an in-depth understanding of plate material, usage trends, vendors, stocking levels, and company contracted pricing to ensure production orders ship on time and under budget.

Work with suppliers to develop assured capacity and on time deliveries to meet manufacturing schedules.

Support emergency expediting efforts for assigned commodities.

Negotiate pricing, terms, and conditions, and lead-time with suppliers to minimize cost, improve quality.

And assure on time delivery.

Assist management in the development and execution of the supply management process that will maximize the contribution of our vendor base while supporting the achievement strategic objectives.

Ensure location budget numbers meet or exceed on an annual basis.

To work in unison with engineering in developing new products via raw materials, design options, and or procurement opportunities which would lower products cost and/ or enhance the quality and value of products.

Place ordered for associated prototype parts.

Experience:

Quality Auditor:

Daily quality audits

Audit floor to insure that all process is being followed worked closely with Japanese staff

Worked closely with Quality on SOS, Work Instruction, One Point Lesson to make sure all were updated and information correct.

Enter data for OEE Reports

Report to management on Quality Audit daily

Supervisor

Schedule production runs

Train technicians on various jobs

Time and attendance records

Ordering spare part for production runs

Communicate information to management

Reported daily production numbers

Updated ILU reports

Enter data for OEE reports

Enter data for scrap reports

Plotting daily measurement on charts

Inventory Control

SMT Operator.

Manual programming of Surface Mount machine, Topaz, Emerald

Inventory control of parts

Certified Solder

Assisted in setting up warehouse first in first out

Set-up all new part number from Manchester plant from Bill of Material

Set-up all part numbers, order forms, and scrap sheets for new products

Help with inventory control

MRO Coordinator October OS - August 06:

Quote, source, place orders for MRO orders and non-stockitems

Active in reducing cost thru improve sourcing, negotiations, and communications withsuppliers

Maintain MRO stockroom inventory set with min-max levels with a part transaction history

Work closely with Engineers in setting up new products: quoting, sourcing foreign to domestic

Ran weekly back-order reports to track MRO supplies

Coordinate scheduling, pricing, and return time on machine parts for repair

Receive and distribute all non-stock MRO items, and mail items

Track open orders for delivery timely manner

Customer Service

Assist customer service with Nissan Service

Communicate with manufacturing on service parts production Communicate to Nissan customer service on open status orders Investigate and respond to any other customer concern

Associate Buyer:

Quote, source, place orders for MRO orders and non-stock items

Active in reducing cost thru improve sourcing, negotiations, and communications with suppliers Maintain MRO stockroom inventory set with min-max levels with a part transaction history Work closely with Engineers in setting up new products: quoting, sourcing foreign to domestic Weekly back-order reports to track MRO supplies

Coordinate scheduling, pricing, and return time on machine parts for repair Receive and distribute all non-stock MRO items, and mail items

Track open orders for delivery timely manner

Human Resources Administration Assistance:

Maintain Evaluation Company wide

Posting and awarding job promotions

Reference checks on all new employees Reference checks on all new temporaries Tracked FMLA

Generated attendance calendars Preparation of weekly manpower reports

Worked closely with management on personal issues Member of the Kantus Activity Committee

Cost Staff Account:

Matching all inventory invoice to receiving records

Processing all credit and debit memos tracking all material returned to vendors

Preparation of a monthly report on all unbilled liabilities

Interfacing with suppliers and company related departments inventory A/P issues Preparation of monthly PC report tracking all Fixed Asset activity

Preparation of monthly report on freight cost (foreign and domestic) Perform Inventory Tag Control twice a year

Purchasing Clerk:

MRO spot buys

Matching receivers to purchase orders

Capital equipment and fixed assets purchases In charge of setting up Tool Crib

In charge of inventory control of MRO items Localized repair parts, from Kansei Japan) Yearly budgets for Capital equipment

Tracked Maintenance & Tool Die expense budget

Administrative Assistance to Engineering Department

Administrative aid to all engineers

Data entry and engineering reporting

Data entry of production, scrap, machine downtime reports, manpower, and maintenance work orders

MRO spot buys

Budget reports for Engineering

Quality Inspector:

Inspect and gauge parts to meet customer’s requirements Set-up Receiving/Inspection lab for testing

Inspect incoming/outgoing parts

Contact this candidate