Director IT

Joseph amaturo, MBA

*** **** ****** ? Warwick, New York 10990 ? H: 845-***-**** ? C: (201)

***-****

***.*******@*****.***? http://www.linkedin.com/pub/joseph-

amaturo/a/121/954

SENIOR STRATEGIC Global IT Executive

With 17 years of IT experience and track record of success delivering

profit-driven technology solutions

Visionary, innovated, passionate problem solving and resourceful IT

Executive with HealthCare, Government, Financial, Telecomm,

Pharmaceuticals and Consumer Products industry experience with proven

success innovating state-of-the-art solutions on time and under budget.

Possessing a broad range of knowledge in a variety of operating systems,

software, contingency planning and cost recovery.

? Expertise & Vision - Able to define IT visions/plans at the

global/enterprise level, define and source the right IT solutions

to support business objectives, and build cost-effective and

scalable solutions that support business growth and to marketplace

challenges.

? Cost Reductions - Successfully reduced costs by an average of 25%

in all areas of IT by using innovative technologies, Virtual

technologies, renegotiating vendor contracts and zero-based

budgeting.

? Hands-on IT - Understanding that IT runs the business, getting

involved to help and fix issues is important for all facets of the

IT staff.

AREAS OF EXPERTISE

( Strategy IT Development ( Six Sigma Certified ( CRM/ERP

Deployment

( Agile Software Methodology ( VMware Technologies ( Budgeting &

Finance

( Voice Over IP (VoIP) ( Unified Communications ( Project

Management

( Global/International Experience ( Citrix Solutions ( Strong

IT Leadership

Selected Achievements

? VMware and Citrix virtual deployment to US and International

customers to allow one platform and interconnectivity; saving the

company over $500k the first year of deployment.

? Reconfigured ILEC CapEx budget to save over $800k while keeping

mission critical projects and OpEx saved over $400k.

? Global deployment of Windows Desktop and Server operating systems;

building a team, devising project plans and $2 million budget.

Completed within time frame and more than $150k under budget.

< Successfully deployed ERP systems company-wide, including to

Global offices, configuring modules to each sector or department,

along with training, best practices and development.

Education

MBA /IT BS - Org Business Management

ASHFORD UNIVERSITY NYACK COLLEGE 2010

2012 Major: Org. Business Mgt.

with Information

Technology

IT Leadership Experience

Hytorc - Mahwah, N.J.

Director IT January 2014- Present

Sr. IT Manager April 2013 - January

2014

Facilitate top-notch reputation for Business Intelligence team to a lacking

IT department, achieving shift in overall perception from infrastructure-

focused organization to value-added services group with strategy for the

development of an IT mission statement and buy-in from stakeholders. Built

Hytorc's infrastructure to encompass the 7 domestic offices and the 7

international offices, including Australia, UK, & South Africa. Manage a

team of 3 direct reports and 4 offshore reports. Report directly to CEO and

President of the company.

. Responsible for All the IT Management within a heterogenous systems in

Hytorc Corporate and subsidiary companies:

o Hytorc Unex

o Jetyd Bolts

o Torcgun

o Hytorc Wind

. Install, configure, troubleshoot Network Security with SonicWall NSA

2400 and TZ 220.

. Responsible for installing and developing VMware Exsi 5.1 environment

installing 3 Exsi servers and over 45 virtual Windows Servers.

. Converted legacy datacenter into a VMware Virtual environment within 3

months allowing for the reduction in hardware costs by 50% and reduced

overhead costs by 14%.

. Supervisor of a team of 6 IT Professionals, developing a mentor

program and IT leadership.

. Developed and project managed the Global Infrastructure Project to

bring all international office into the Mahwah NJ site.

. Successfully communicate recommendations to CEO and President on

future IT needs, development of an International Headquarters and all

business concerning IT.

. Spearheaded and directed international IT strategies, operations, and

teams to catapult Hytorc to its highest level of performance and goal

attainment in IT and corporate sales.

. Working with the IT organization and other stakeholders to develop,

prioritize, and coordinate the execution of project portfolios.

. Leader, visionary and within the first 2 months analyzed all business

needs, renegotiated with all vendors to reduce prices on all

contracts with outside sources.

. Hands-on project manager of a new manufacturing and distribution

warehouse construction; upgraded our MS Dynamics Great Plains ERP to

version 2013, install a Warehouse Management System (Accellos) and a

distribution system by Dematics.

. Designed and implemented solutions including; Disaster Recovery &

Backup over WAN using Barracuda 890 backup appliances, also an e-mail

archive solution for holding email forever using multiple Barracuda E-

mail Archive appliances.

. Leveraged vendors and negotiated company savings; including Verizon

wireless for a $25k savings in the first year and over $45k year-over-

year.

. Installed and maintain a detailed database of all Mobile devices with

inventory and remote management using Air Watch on both corporate

devices and BYOD.

. Hands-On Manager working with all aspects of technology including, MS

Server 2008/2012, Exchange 2010, Citrix XenApp, VMware 5.x, Disaster

Recovery, Cloud Computing, SharePoint, SQL 2008/2012, Apple iMac,

iPads, iPhones and OSX.

. Manage the VOIP system, which uses Avaya IP Office and Avaya IP

Phones.

. Responsible for producing IT annual budgets and maintaining them

quarterly.

. Drove ERP Great Plains 2013 and SQL database upgrade, also

desktop/application virtualization, taking end-to-end ownership with

communications/tasks for upgrade team; monitored vendor/team

stakeholder status reporting.

. Manage all HR activities when pertaining to IT personnel, including

hiring, performance management and training.

. Ensure Project success through ensuring all stakeholders were engaged,

that all projects remained on time, and remained within costs

budgeted, approx. between $1M and $5M.

Alteva /WVT Telecommunications - Warwick, N.Y.

IT/ NOC Manager July 2012 - April 2013

Reporting to the President of Alteva, responsible for daily activities of

an ILEC NOC. Responsible for ILEC and CLEC territories including telephone

and all Internet traffic. A hands-on visionary with strong general

knowledge and skillset in identifying and developing core strategies and

leading-edge IT services that have met the operational needs of Alteva.

Responsible for development and deployment of our VoIP solutions and

migration of our Cloud IT services.

. Supervisor of a team of 6 IP and IT/Cloud Engineers that manage

our VoIP and Unified Communications solutions.

. Implement, design and install our VoIP & Unified Communications

solution from our Alteva solution (Broadsoft) and our second VoIP

solution NCI (Broadview).

. Manager of all aspects of the Telecommunication systems for

internal and external customers.

. Develop career goals and objectives with employees for their

progression within the company and align them with the company

objectives.

. Configure SonicWall NSA and TZ devices for customer and VoIP

solutions.

. Developed and managed several projects including:

o Calix VDSL+ Project for high speed Internet access up to

30mbs dual bonded.

o Wireless Backhaul Projects for AT&T, Verizon & Sprint

o Ethernet and T1 deployments - Metro Ethernet

o Transport and Broadband Connections with Level 3 & Time

Warner Cable for Internet

. Conceptualized and designed project plan, getting

company sponsor approval to proceed.

. Assessing Network and Outside Plant requirements,

customizing project teams, developing & maintaining

major & complex project timelines, scheduling and

chairing project kick off and status meetings.

. Preparing all Project documentation including scope,

initiation and financial documentation

. Developed budget of $1.2 million for equipment,

vendors, staff and project costs.

. Successfully delivered project under budget and on

time.

. Documented and monitored expenditures and progression

reports.

. Received CEO award for successful project completion

and highest customer approval.

. Source and negotiate all IT needs with respected vendors, including

printers, purchasing, phone systems.

. Supervise application development and support activities, whether

performed by internal staff or external vendors.

. Re-structure Voice and Data connectivity throughout organization

achieving 99.99% uptime as well as a

$97K annual reduction

. Develop and managed for NOC, ILEC and CLEC capital budgets of up to

$5MM and expense budgets up to $2.2MM.

. Implemented VMware ESxI 5 Servers, installing and configuring HP P2000

SAN for datastore.

. Project manager for a successful migration to cloud based Email

system, resulting in decreased costs, increased productivity.

. Working hands on knowledge of SIP, MPLS, Load Balancers, and Trunking.

. Managed Microsoft Exchange 2010 Servers on-site, trouble-shooting,

maintenance and user creation.

. Effectively saved the company over $150k annually by diligently

reviewing each vendor bill finding old, concurrent and erroneous

billing along with internal coding issues.

. Result driven person who has developed incentives to help save the

ILEC over $800k in overall CapEx spending and over $400,000 in OpEx

spending.

. Created Cloud Platforms for internal and external systems, including

compute of resources for customers and internal, also storage,

security and backup with VMware API's.

. Work with business partners, channel partners and third party vendors

from the RFP stages through to solution and vendor selection, contract

negotiation, and relationship management and monitoring on a long-term

basis.

. Designed and implemented virtual disaster recovery model for all

regulated and non-regulated ILEC servers and infrastructure.

. Project manager and worked with external vendors including Verizon,

Sprint, AT&T for backhaul to cell sites, Light Tower and Level 3 for

transport and broadband legs and cable companies for CLEC broadband.

. Enforce and understand of Sarbanes-Oxley requirements from an IT

compliance perspective, Disaster Recovery and contingency planning.

. Effectively renegotiated maintenance and external contracts with all

CO vendors to reduce costs by $200,000 per annual.

General Dynamics C4 Systems - Scottsdale, AZ

Department of Homeland Security Contractor

Field Service Manager IT May 2007 -

July 2012

Reporting to the Program Deputy, charged with building the Coast Guard's

IT infrastructure in the Northeast, to support and integrate business

for Homeland Security. Responsible for effective communications with the

U.S. Coast Guard and supervision of 10 field techs. Entrusted with

working from home office to secure our client in New York, Long Island,

Connecticut and New Jersey.

. Manage field teams consisting of one field service technician per

sector, totaling 7 technicians.

. Empower team managers and employees to become the best they could

through support, training and

Motivation.

. Maintain a detailed production schedule that includes time estimates

for major tasks, check points, deliverables and reviews included in

the overall delivery plans.

. Worked hands on to troubleshoot issues involving network and server

operating systems and applications.

. Worked 24x7x365 on call status to troubleshoot and fix issues that

pertained to the network, desktops and network servers.

. Creation and management of Helpdesk and Ticketing system insuring

timely response and resolutions; increasing productivity by 95+%.

. Successfully negotiated contracts with union officials for employee

rights; also contract negotiations for all vendors pertaining to IT

services.

. Hands on deployment of 5 Windows 2008 R2 Servers per Sector and 3

servers per tower shelter.

. Working hands on, successfully managed a team of 15 employees to

successfully move a Coast Guard Sector datacenter to a newly

constructed building, under budget by $10k and 4 days earlier than

projected.

. Works as the liaison between corporate IT and government IT departments.

. Responsible for installing and developing VMware Exsi 4.x environment

installing 3 Exsi servers and over 45 virtual Windows Servers.

. Installed Cisco 2500 series routers, T1 for data communication and

configured telecommunications.

. Work hands-on with Microsoft servers including, Active Directory,

Group Policies, DHCP, DNS, VPN.

. Maintain alignment of all IT projects and initiatives with the other

departments and for business priority.

. Perform bi-yearly performance reviews with managers and employees; for

compensation and goal achievement.

. Installed Microsoft Exchange 2010, SQL 2008 and SharePoint servers in

each sector office to be used by Coast Guard employees within the

sector.

. Responsible to select, develop and motivate a team with the skills to

design, develop and support technology and services that meet business

objectives.

. Direct a technical team and all operational requirements including,

budgeting, reviews, mentoring, and HR.

. Manage the procurement, invoice management, asset management, and

contract and license management for

IT hardware and software assets and office supplies.

. Review and approve all invoices for subcontractor support, computer

related purchases and ensure they are in

compliance with terms of all contracts.

Purdue Pharma - Totowa, N.J.

Manufacturing Systems

Senior Manager IT Manufacturing Systems April

2003 - May 2007

. Managed a team of 7 IT professionals responsible for help desk and

server related issues and trouble tickets.

. Developed with the Director, IT department performance requirements,

goals and personnel improvement plans.

. Hands-on manager working with VMware, Microsoft Servers including

Server, Exchange, SQL, SharePoint, Network technologies, Cisco and

Oracle databases.

. Collaborate closely with IS/IT leadership team in project

prioritization/ planning to understand future resource needs.

. Drafted, signed and validated all IQ, OQ & PQ FDA validation documents

for all IT objectives.

. Designed a mentor program for employees to have others they could

reach out to and go to with issues.

. Responsible for multiple locations in Totowa, N.J., Garrett Mountain,

N.J., Ardsley, N.Y., & Wilson, N.C.

. Ensure quality of development by overseeing unit and system testing

for multiple platforms, technologies and applications, and ensures

that the coding standards, procedures, and techniques are followed

based on Software Development Lifecycle methodologies.

. Successfully negotiated contracts with union officials for employee

rights; also contract negotiations for all vendors pertaining to IT

services.

. Showcased hands on technical skills, leadership and teamwork as

selected to repair a Millennium database in our North Carolina Plant,

which held all validation results for Oxycotin. This action saved the

company from an immediate FDA audit and over $15 million in fines,

recovery, manufacturing and disposal costs.

. Reviewed all IT software and maintenance contracts reducing costs in

the first year by $125,000.

. Extensive and hands-on experience and knowledge of enterprise

architecture best practices including logical and physical data

architectures within all departments.

. Review, draft and approved documents and validation scripts for

compliance with FDA Regulation 21 CFR Part 11 Electronic Records and

Electronic Signatures.

. Facilitated and managed execution of validation suite documentation

including but not limited to design, function and requirement

specifications, tests, qualifications for projects ranging from non-

critical remediation to capital projects.

. Responsible for the documentation of a Disaster and Recovery SOP for

the manufacturing plant as required by the CIO. Developed and lead

the installation and configuration of a Disaster Recovery (DR) site.

Lead definition and documentation for the least amount of down time.

Amatech Solutions, Inc., - Warwick, N.Y.

IT Integrations & Solutions Consultants

President & CIO

June 2001 - April 2003

Amatech Solutions, Inc., was a full service computer consulting company

specializing in enterprise solutions and computer consultations.

Successful business owner with a record of achievement, leader with

servant management style that helped business prosper from 2 employees to

over 25 when sold.

. Responsible for hiring talent and motivating talent to perform to

their best ability.

. Motivated employees to excel through education, promotion and team

building projects.

. Performed Market Analysis, Market Requirements, Product Spec and all

items associated with Marketing the company and new technologies.

. Developed new business opportunity by reaching out to new clients and

solidifying contracts.

. Created and approved departmental budgets

. Built a team of professionals with sales of over $1.2 million

annually.

. Drove cost down by quarterly renegotiating contracts from all vendors

saving $10k semi-annual.

OS Integration, Inc. - New York, N.Y.

Project Manager & Consultant

March 1999- June 2001

ING Bearing (North America), - New York, NY

Project Manager

Project manager over banking software upgrade and rollout of Windows

2000 and XP upgrades to PC's.

. Responsible for developing project guidelines and timeline with Gantt

charts.

. Worked closely with upper management to develop a cohesive and smooth

transition for all employees.

. Developed project reports and presentations weekly for C-level

executives.

. Built test labs with servers and workstations to build images and test

applications.

Universal Music Group - New York, N.Y.

IT Consultant

Design of worldwide tree and NDS architecture.

Conducted application testing and used Novell's Z.E.N. Works snAppShot

utility to capture and deploy level two and three applications.

Incorporated all music industry applications to work on new desktops.

Roll out of new Novell servers and Windows workstations to over 45,000

employees in New York, Los Angels, San Francisco and Connecticut.

Westcon, Inc. - Ardsley N.Y.

Network Manger

1998-1999

Network Technician

1998

United States Coast Guard - Active Duty

Electronics Specialist 3rd Class

1991-1998

Licensure & Clearances

MCSE - Microsoft Certified Systems Engineer

CNE- Certified Novell Engineer

ITIL - In Progress

PMP - In Progress

SIX SIGMA - Currently working on Yellow Belt

Secret Clearance - with the United States Government - Current

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