Administrative Assistant Customer Service

Location:

Posted:

March 12, 2014

Gillian Job Seeker

******************@*****.*** 570-***-****

Non - Smoker Currently residing in Land O Lakes, FL

I am seeking the position of Admin/Clerical-Receptionist: ID 14-00366

SKILLS:

• Computer literate: Microsoft Word, Excel and Outlook

• Detailed orientated, able to multi-task

• Multi-line phone system

• Team player and ability to work independently

PLACES WORKED- KELLY SERVICES:

Hillsborough Education Foundation- 01/27/2014- 2/12/2014

Sutter Roofing- 11/17/2013- 2/16/2014

Jacobs Construction -07/28/2013 – 8/11/2013

EXPERIENCE:

06/2012-Present Kelly Services Office Administrator

Tampa, FL

Administrative Assistant/Receptionist at Booz Allen Hamilton. Security clearance for company with

government/military contracts. Data entry, Multi-line telephones. Compiled reports for conference room

utilization. Resolved help desk tickets specific to printers and copiers assuring maintenance of office

machinery. Reported facility malfunctions to property manager. Office inventory, distributed mail to

correct departments.

05/1999-06/2010 Standard & Poor’s Executive Administrative Assistant

New York NY

Maintained daily calendar for Vice President. Provided administrative support including scheduled

meetings and booked conference rooms. Created and maintained spread sheets. Composed

correspondence and managed attendance database. Supported the Vice President’s staff of 23 employees

Formulated and reconciled experience reports for credit card expenditures on a monthly basis. On-

boarding of new hires.

Promoted from Front Desk Receptionist: First point of contact for customer service in person or

telephone. Multi-line telephones. Verified employee identification, observed and reported suspicious

activities. Responsible for incoming and outgoing mail. Followed company policies for receiving and

sending FedEx packages. Booked conference rooms for floor and outside clientele. Maintained

professional demeanor according to company policy and procedures.

Associate Degree, Kilburn Polytechnic-London England

Graduated, Holland Park High School-London England

Keywords: Ability to multitask and maintain efficiency, even in high pressure situations ability to work well

with others and adjust to situational demands problem solving and creative thinking skills