Customer Service Sales
Resume:
Jesse Gemerson Novatski
South Abington Twp, PA 18411
*************@*****.***
Education
Millersville University
Millersville, PA
Bachelor of Science in Speech Communication
Degree Option
Broadcasting
Graduated: May 2010
Objective
To obtain a rewarding and challenging position that will enable me to
apply my educational
background, leadership, and skills in organization and communication.
Relevant Coursework
Foundations of Business I, II International
Broadcasting
Media & Com Research Methods Business Professional
Communication
Intro to Mass Media Broadcast Workshop
New Media Technologies Intro to Audio and Video
Public Relations TV Production
Desktop Publishing Radio Production
Skills
Hardware PC, Macintosh
Software: Software Microsoft
Word, PowerPoint,
Adobe, Quantel, Final Cut Pro
Operating Systems Windows, Mac OS
Activities
MUTV (Millersville University on-campus cable station)
National Broadcasting Society (NBS)
Certified personal fitness trainer (AAAI) 2008
Experience
Rite Aid September
2012- Present
Shift Supervisor
Fulfilled supervisory responsibilities and other duties of store
management when assigned.
Assisted customers with their shopping needs, and responding to
customer complaints/concerns
Merchandised departments and displays according to corporate
standards.
Controlled inventory by performing proper receiving and stocking
standards.
Accountable for store cash and all other financial assets, reconciling
cash register drawers, preparing deposits, and ordering changes from
the bank.
Assisted with the general maintenance and appearance of the store by
ensuring a safe and pleasing environment for both customers and
associates.
Visionworks
September 2011- July 2012
Lab Supervisor
Assisted in recruiting, selecting and training of all lab associates
on lab equipment.
Ensured and verify all lab equipment is calibrated and maintained
through maintenance.
Followed lens inventory procedures, and kept lab expenses within
budget.
Addressed equipment malfunctions immediately.
Assisted in controlling inventory shrinkage through the monitoring and
recording of breakage,
defects, exchanges, receipts, inventory levels and supplies.
Scheduled lab associates in compliance with payroll guidelines while
considering skill levels and customer demands.
Hall Communications, Inc.
Spring 2010
Promotions Assistant
WFMZ-TV Channel 69 News
Summer 2009
Production Intern
Worked alongside photojournalists, editors, graphics department, and
directors.
Shadowed professionals in the industry.
Performed hands on experience, working with some of the newest
technology in the field
Adidas Retail Outlet
Lancaster, PA
Sales Associate August 2009-
March 2010
Angelo's Soccer Corner
Lancaster, PA
Sales Associate March 2008 to
August 2009
Ensured that each customer received outstanding service by providing a
friendly environment, which
included greeting and acknowledging every customer, maintaining solid
product knowledge and all
other aspects of customer service.
Assisted in processing and replenishing merchandise and monitoring
floor stock.
Honors and Awards
Rite Aid RAPTAR Recipient, for Exceptional Demonstration of Rite Aid
Core Values (2013)
Keystone College Honors List (Fall 2006)
Marine Corps Distinguished Athlete Award (2005)
Varsity Soccer Coach's Award (2005)
Varsity Soccer Team Captain
Varsity Track & Field Coach's Award (2005)
Varsity Track Team Captain
Varsity Swimming Coach's Award (2004)
Varsity Swimming Team Captain
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