Quality Control Assurance

Tangela Copeland

**** ****** *** ****, ********, VA 23223 804-***-**** ********@*****.***

Synopsis

Goal-driven, experienced, and dedicated professional with more than 11 years of working in the health care industry.

Adaptable leader accustomed to managing employees, staff training initiatives, restructuring of work, and keeping abreast

of increasingly complex regulatory environment. Seeking an excellent career opportunity where I am able to utilize my

work experience and education.

Professional Strengths & Skills

- Communication - Leading Staff - Training

- Process Improvement - Quality Assurance - Problem Solving

- MS Excel - MS PowerPoint - MS Word

- MS Outlook

Work Experience

Bostwick Laboratories, Glen Allen, VA

Lead Microbiology Technologist October 2010 – Present

Lead a staff of 10 employees.

Conduct interviews.

Train new employees.

Assist in preparing laboratory for CAP and NY state inspections.

Review Quality Control and Preventative Maintenance records.

Perform QA review of test results.

Assist with new methodology validations.

Ensure employees complete required competency assessments.

Arrange scheduling and bench assignments.

Develop solutions to staffing and work flow issues.

Review and write procedures to ensure that all employees can follow with ease.

Microbiologist February 2007 – October 2010

Trained new employees.

Identified organisms and performed susceptibility testing using Vitek 2 instrumentation and manual

biochemicals.

Performed Quality Control and maintenance on instruments.

Read Gram stains.

HCA/Henrico Doctors' Hospital - Forest Campus, Richmond, VA

Medical Technologist May 2002 – February 2007

Worked independently and with others to deliver prompt test results.

Performed routine testing in chemistry, hematology, blood bank, and microbiology.

Performed instrument calibrations and maintenance.

Performed chart reviews for blood bank.

Education

University of Phoenix

Master of Health Administration

November 2009

Virginia Commonwealth University

Department of Clinical Laboratory Sciences

Bachelor of Science

May 2002

Certifications

ASCP certification obtained in 2002

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