Engineer Service

Benson F. Macandog

*** ******** ********

Pangasinan, Philippines

Contact No. +639********* / +639*********

Email Add: ******.********@*****.***

Manila Add: East Rembo Makati City

Educational Background:

Tertiary:

Bachelor of Science in Electronics & Communication Engineering

University of Pangasinan Phinma Education network

Dagupan City, Pangasinan

2003-2009

Secondary:

Calasiao Comprehensive National High School (CCNHS)

Calasiao, Pangasinan

1999-2003

Primary:

Ambuetel Elementary School

Ambuetel Calasiao, Pangasinan

1994-1999

Working Experience:

Smartcomp Solutions Incorporated

1660 Luis Ma. Guerrero St., Malate Manila

June 2011 – February 2014

POS Service Engineer (Client base)

Robinsons Retail Group

Robinsons Department Store

Robinsons Supermarket Corporation

Handyman

Toys R US

Topman

Warehouse

Dorothy Perkins

Saizen

Robinsons Galleria

Ortigas Ave., Mandaluyong

June - December 2011

Field Service Engineer (Project base)

January 2012 – February 2014

Job Description:

Provide on-site installation, validation and commissioning of instruments

Perform hands-on on-site troubleshooting, service and repairs

Provide high level technical support to external customers at their location

Provide on-site training to the customers

Interface with cross functional work teams such as field applications, customer

support/services, Product management, manufacturing and marketing/sales

Develop Service technical documentation

Create and maintain service information in the company enterprise database

Timely and professionally handle field service calls and issues arising from the field

service visits, Triage with field applications scientists as appropriate

Timely complete and submit all required paperwork

Communicate with the customer to ensure satisfaction and implement any necessary

corrective actions

Misc. other duties commensurate with the capabilities of a Field Service Engineer

OJT:

SkyCable Metro Dagupan

Dagupan City, Pangasian

April-June 2009

Duties & Resposibilities:

Provides assistance to the customers.

Prepares Power Point presentations for TV commercials.

Handles complain and take necessary actions if possible.

Inserting TV commercials to the specific.

Supported senior supervisor, performing computer functions, handling mailings, and

preparing daily and monthly reports.

Answered incoming Phone lines, created spread sheets, performing word processing for

documents and correspondence, operated automated office equipment, and handled filing,

data entry, mail distribution, faxing, typing / word processing.

SEMINARS ATTENDED:

Hitachi Global Storage Technologies Philippines

Laguna

MMDA (Metropolitan Manila Development Authority)

Makati City

REFERENCES:

Mr. Renan Mara

Technical Head, 8 Layer Technologies Inc.

Pasig City

Mobile: 091********

Ms. Roxanne Platon

Comptroller, Discovery World Corporation

Makati City

Mobile: 091********

Mr. Archimedes Bernal

Director, Global Olivine NZ Ltd.

A New Zealand Based Waste to Energy Company

Greenhills, San juan

Mobile: 091********

PERSONAL INFORMATION:

Birth date : August 23, 1986

Age : 27

Height : 5’5”

Weight : 55 Kgs.

Gender : Male

Religion : Roman Catholic

Civil Status : Single

Nationality : Filipino

Father’s Name : Benhor M. Macandog

Mother’s Name : Carmelita F. Macandog

I certify that all the stated information above is correct and true.

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